Crypto 28" Lightweight Hardside Spinner Luggage
Product Details
Web ID: 7114594Poor structural integrity
Very disappointed with my purchase of Crypto 28\ Lightweight Hardside Spinner bag. The frame broke in multiple places with its first use. If these were simply cosmetic breaks, I wouldn't be writing this review. I'm pretty flexible. On the contrary, the frame crack and crumbled directly under TWO wheels on each half on the bag on the first leg on my trip. I fully expect that both wheels will fall off on my return flight after assessing the extent of crumbling. I'll be dragging this bag out of the AP. There is zero way to repair this damage. Seem like a serious durability issue and design flaw. The bag weighed 40 lbs at check in. Also prior to traveling, I couldn't get the lock to reset which was in itself disappointing _ albeit lesser so than the structural integrity. Buyer beware.
Low quality product
I bought this luggage and the first day I used it for my flight to Europe, one of the wheels came off in three minutes after I arrive at the airport. The event had really created a big deal of inconvenience for my travel plan. I called customer service and the first thing the lady told me was “Nothing to do since 30 days return policy has expected. The craziest thing about buying luggage is, you give it an eye check and you used it when you’ve somewhere to go. But Macys customer service don’t wana give a curtesy consideration to a valuable Platinum member.
Wheels came off in less than a week
The wheels literally fell off on this bag. Same day I filled it up and tried to wheel it off my garage one set of wheels came off, I traveled with it like that and as I'm picking it up form the conveyor belt at the airport another set of wheels had fallen off. Moral of the story, this is item has horrible quality, do not buy it.
Very disappointed ...ruin our vacations .
Everything is bad ... All over need improvement ... bought online cheaply made, broke so badly in one use. Even we had to buy new bags during vacation...wheel broke even plastic...not a proper hard shell... very cheap plastic both bags broke easily.
Perfect size and easy to maneuver.
The 4 rotating wheels allow for super effortless transportation. It's one of those suitcases you don't have to tilt to drag. You can just let it glide on all 4 wheels. It's also very spacious. There's an extra compartment you can zip up to make it more compact and unzip to make it expand.