Atlantis Proline 11" Stainless Steel Fry Pan
Product Details
Web ID: 6402739THE WAIT WAS WORTH IT!
I had been researching for the ideal healthy set of cookware that promoted a collection of pots and pans that did not leach harmful chemicals into my food when heated. My research lead me to ZWILLING’s Demeyere Atlantis 7 cookware created from stainless steel which avoided non-stick coatings that contain PFAS that would be toxic to a person health. I am so excited to get cooking with my Demeyere Atlantis 7 set and creating gourmet dishes. Finally, my daughter was tickled pink when I told her that she would inherit my Demeyere cookware someday.
Recommends this product
Customer review from Zwilling.com
Item discolored immediately!
I'm returning. It cooks food beautifully, distributes heat wonderfully but I don't understand why it discolored after two uses! I made dumplings in it, nothing even that fancy. I'm very sad and disappointed.
Customer review from Zwilling.com
Response from Zwilling.com
In addition, overheating the Pan can cause discoloration. We suggest preheating the Pan using a medium setting, then the oil and foods this will help with the temperature fluctuation. To clean we suggest a solution of white vinegar and water with a Sponge or non-abrasive Pad. We're here to help! Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Response from Zwilling.com
Thank you for sharing your feedback, and we're sorry to hear about your experience with discoloration. The Demeyere Atlantis 12.5-inch Fry Pan is designed for exceptional heat distribution and durability. However, discoloration can sometimes occur with high-quality stainless steel cookware due to heat, cooking oils, or acidic foods. Please feel free to reach out to our customer service team in order to provide images for care advice where applicable. We're here to help! Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction.
Demeyere set
Brand new Beautiful new set that I’m excited to try out.
Recommends this product
Customer review from Zwilling.com
Hope you don't have to use the warranty.
I really like the pan, but it has a blemish and will need to be replaced via warranty. Demeyere warranty process is really terrible. Totally unacceptable for a luxury brand premium priced product.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your experience! We’re sorry to hear about the issue with your pan and the challenges you’ve experienced with the warranty process. We strive to provide excellent service and stand behind the quality of our products. Your comments have been noted, and we’ll work to improve the warranty experience. Please feel free to contact our Consumer Relations Team if you need further assistance with your claim—we’re here to help!
Great product
The quality of the stainless is second to none! Very happy with the purchase
Customer review from Zwilling.com
Mom loves it!
It means everything when your Chinese mom approves.
Customer review from Zwilling.com
Looking forward
Looking forward using this pan for my daily use. I will refer back once I get the feel for it.
Customer review from Zwilling.com
Quality
Like the quality of this product. Feels like it will last a long time
Recommends this product
Customer review from Zwilling.com