Manual Espresso Machine
Product Details
Web ID: 10020147Great Expresso Machine
I purchased this machine & love to it & use it a lot! Makes great coffee drinks.
Recommends this product
Customer review from delonghi.com
Love/Hate Relationship
I’ve had this machine for a couple of years and let me tell you: when it works it’s wonderful and creates a wonderful latte, if that’s your thing. HOWEVER, when it comes to needing to descaling it, it sucks. I regularly descale the machine but find that it usually needs an irregular amount of solution. For example, at one point it could require only one round of descaling and the next time it needs 4-5. It’s a major inconvenience and very time consuming. Not to mention that in order to test if the descaling works you have to waste your beans and attempt to run water through it. If it works, fantastic. But if it doesn’t work, the pressure builds and when you go to take the thing off it will essentially explode hot beans/water everywhere. I have definitely burnt my hands multiple times from this. I digress. When this machine works I love it and it produces a beautiful espresso and froths well enough (better if you have a good technique) but when it doesn’t work I hate it and it’s a waste of space on my counter top.
Customer review from delonghi.com
Response from delonghi.com
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
Excellent DIY Starter Machine
Excellent DIY Starter Machine, easy set up and very helpful user guide.
Recommends this product
Customer review from delonghi.com
A good first espresso machine
It’s a good first espresso machine. The price point is good with trusted brand name, we’re enjoying freshly brewed espresso every morning.
Recommends this product
Customer review from delonghi.com
Two broken machines
My first machine lasted less than four months before it started leaking. I contacted De'Longhi and they sent me a new machine. The new machine has lasted less than a month and it won't pull a correct espresso shot, by that I mean that it won't brew correctly and the espresso comes out with grounds still in it and the filter fills up with water. I've tried everything, descaling the machine, making sure I was using the right filter size. I'm so frustrated and feel like my money went to waste. One machine I was disappointed, two machines and now I'm angry.
Customer review from delonghi.com
Response from delonghi.com
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
great for a beginner
this is a great espresso machine for beginners. No matter what machine you start with, it will take some practice to pull the kind of shots you want. Be sure to invest in a good coffee bean grinder. I highly recommend this for an entry level machine. I've been using this DeLonghi for about 2 years now almost daily with no problems. I'm now ready to upgrade to a machine that has less plastic, a dual boiler, maybe a grinder, etc
Recommends this product
Customer review from delonghi.com
not worth dont buy
I have been using this machine for one and a half month. When compared to Breville this machine is not worth. Despite having used Breville machine at my Bros house I went for a cheaper alternative. My mistake that I tried to be over-smart and went on to save money. The coffee made from Breville coffee machine is balanced thicker richer. The steaming wand is worthless it creates a bubble foam rather than a rich creamy foam. Though I dont know if the expensive Delonghi machine is equal to Breville.
Customer review from delonghi.com
Response from delonghi.com
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
Good enough for beginners
Easy to use. Decent quality. Beginner friendly. Happy
Recommends this product
Customer review from delonghi.com