Livenza Stainless Steel Digital Convection Oven
Product Details
Web ID: 69760651 year ago
Loud buzzing noise
Makes buzzing loud noise. Waste of money. Do not buy.
Customer review from delonghi.com
Response from delonghi.com
Delonghi Reviews1 year ago
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
1 year ago
from Canada
Door is unsafe
As others have mentioned, the door to this oven is very poorly designed and the handle doesn't allow the door to fully open. Since it doesn't open all the way, the spring pulls up the door if you don't hold it down. This results in getting your hand/arm burned if you are not careful. Also found the fan to be very loud, and it runs for 10 minutes after it turns off. So 3 minutes cooking toast results in an extra 10 minutes of a high pitched fan running. Convection fan is even louder. I do like the insulated door and seems to keep heat well, so cooking is even. This product would be great if you don't mind noise and plan to put this on a shallow countertop.
Customer review from delonghi.com
Response from delonghi.com
Delonghi Reviews1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
1 year ago
from Florida
Broke in less than a year
I bought the oven less than a year ago. It worked well while it worked. Now, it broke. The manual says, " Contact customer service". WHERE?
Customer review from delonghi.com
Response from delonghi.com
DeLonghi Customer Care1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.
1 year ago
Beautiful oven with so many features
[This review was collected as part of a promotion.] Very nice looking oven but the inside or the door to it has plastic and it smelled like very strong chemical. When in use the whole house smelled bad so I had to return.
Customer review from bloomingdales.com
1 year ago
from Victoria
Don’t purchase
This oven works but beware of getting burnt door doesn’t stay open handle gets in the way. I am surprised they got Csa approved it is dangerous.
Customer review from delonghi.com
Response from delonghi.com
DeLonghi Customer Care1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
1 year ago
from Chicago
Love and annoyed
I love DeLonghi products! I've had and still have a toaster oven I bought in 1995—it still works! I love my coffee maker. I sort of love my new toaster oven. We bought a second one for a second home and gosh darn it if the handle on the door is too long for the door to stay open on the counter. How are we fix this? While the knob functioning is also quirky (as others have commented), I love how the oven cooks things. Would love to recommend it, but can't do so with full conviction because of the door handle.
Recommends this product
Customer review from delonghi.com
Response from delonghi.com
DeLonghi Customer Care1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
2 years ago
from Illinois
Love this oven!
Got this oven to replace a previous DeLonghi oven. I loved my old one and love this one too. I had read reviews that said the door didn’t stay down when opening, but my door stays down to put food in or take it out. My only criticism if I am being very picky is the handle is shiny and shows hand prints easily. No problem to wipe them off though. Great purchase and I highly recommend this oven!
Customer review from delonghi.com
2 years ago
Like it but some drawbacks
Love the interior light, the timed cooking. The handle requires you to pull the oven forward as it doesn’t lie flat to stop it closing when removing items from the oven.
Recommends this product
Customer review from delonghi.com