All-in-One Combination Coffee and Espresso Machine
Product Details
Web ID: 1542826821 days ago
Do not buy!
Do not buy! After only having for two years, a gross rusty sludge was found inside the water tank. I descaled the machine every 2-3 months as suggested but that was not enough to keep it clean.
Customer review from delonghi.com
Response from delonghi.com
Delonghi Reviews18 days ago
Hello, We’re really sorry to hear about your experience with the machine. That’s definitely not the outcome we want for our customers, especially after following the recommended maintenance schedule. It sounds like there may have been an issue that wasn’t caught during the usual care routine. We’d love to look into this further and make things right for you. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848, and we'll be happy to assist you with a solution. Thank you for bringing this to our attention, and we appreciate your feedback.
2 months ago
DeLonghi All-in-One Combination Coffee and Espress
One of the bet gifts I ordered for christmas for my parents, they loved it! Shout out to Betty from Lynnhaven for helping me order it online, she was very helpful!
3 months ago
from Miami FL
Too complicated.
Could not get it to work correctly.
3 months ago
from Houston, TX
Don't waste your money
I've had the machine a little over a year and it no longer drips or heats. Warranty is only for 1 year.
Customer review from delonghi.com
Response from delonghi.com
Delonghi Reviews3 months ago
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
4 months ago
Espresso and Coffee Machine
I purchased the all in one coffeemaker to create cream brûlée coffee. I couldn’t get the frother to foam cream. I figured it can’t building enough Steam or something was wrong. Actually, I found out this machine isn’t design for cream only milk. My husband loves the pot side bc he drinks coffee all day. That’s a plus! Overall great machine for the money. Personally, they should make sure it only froths milk and make it obvious.
Customer review from delonghi.com
Response from delonghi.com
Delonghi Reviews4 months ago
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
4 months ago
from Philadelphia
Very happy with our purchase
We’ve only had our machine a few weeks but we’re very pleased. The look is sleek on the counter and the coffee is outstanding. Looking forward to using the espresso portion soon.
Customer review from delonghi.com
4 months ago
Great Combination Coffee Maker
Great espresso/coffee combo. Works perfect for my family.
Recommends this product
Customer review from delonghi.com
4 months ago
from Rhode Island
Leaks when brand new
Got my new machine on Christmas. (Second machine owned) From the start this machine leaks. Tried the expresso side, added water into the tank and once the water starts to heat up, it starts to leak into the tray. Cleaned and repositioned the water tank. Tried a second time and the amount of water coming out increased. Returning it today. Not even going to bother trying the use the pot side.
Customer review from delonghi.com
Response from delonghi.com
Delonghi Reviews4 months ago
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.