Utopia UT100 Area Rug
Product Details
Web ID: 1277079This rug is horrible. Sheds constantly ..ugh
awful
We bought this rug for our bedroom a little over 2 years ago. Does not last and looks dirty. We never wear shoes on it and it looks terrible. We bought a rake for shag carpets and tried shampooing it but still looks disgusting. Need a new rug already. Extremely disappointed.
Response from The Fine Rug Gallery at Macys Product Pro
We apologize that you are unhappy with your rug, we recommend professional cleaning for all rugs, not only for effectiveness but for the longevity of your rug as well. We appreciate your honest review and will pass it along to the manufacturer.
This review is from CLOSEOUT Dalyn Utopia UT100 8 x 10 Area RugHorrible in White
We've had this rug for awhile. It's in our bedroom so there is very minimal traffic. I've had it professionally cleaned and it still looks horribly dirty. It's really nice and feels great on bare feet, but unfortunately, I cannot recommend this rug. I've never had an experience with a rug like this. Would actually remove it from Macy's inventory.
Response from The Fine Rug Gallery at Macys Product Pro
Thank you for your review. We are so sorry that the rug isn't holding up to the minimal traffic in your bedroom. We take product feedback very seriously and will evaluate this product!
This review is from CLOSEOUT Dalyn Utopia UT100 5 x 76 Area RugSoftest Rug! Great for kids
We loooove this rug. It’s so nice to play with baby on the floor. I did get the extra thick pad which helps, but the soft yarn seriously feels great. We are super happy with it. The “sky” color is definitely more green in tone. Not really any blue hue to it.
This review is from CLOSEOUT Dalyn Utopia UT100 8 x 10 Area RugGREY COLOR IS NOT GREY IN REAL LIFE>
I have this rug in white and I absolutely love it, although it was in a high traffic area and did get dirty :( So I thought, why not buy it in grey !?!?! I had it delivered, and this "silver" color appears to be a mix of tan/brown/black, not matching anything in my house :(.... this rug is super soft and I get so many compliments on it, but unfortunately i have to return the "silver" one and look for one that is more grey.
This review is from CLOSEOUT Dalyn Utopia UT100 8 x 10 Area RugDoes not hold up at all
I own the white rug in 8x10, and I knew what I was getting myself into buying a white rug. I figured it would last at least a year, but it is already destroyed and needs to be replaced. We never wear shoes and were careful not to walk the same path each time we cross the room, but it didn't matter. I am so depressed every time I walk into our baby's nursery because it looks horrible after just 3 months. Vacuuming actually made the matter worse because it wrecks the shag, which I believe would happen in any color. Although I absolutely loved how the rug looked in the room (and still do), I regret buying it because it just wasn't practical at all.
Response from The Fine Rug Gallery at Macys Product Pro
We are very sorry that you are unhappy with your Super Soft Shag. Yes, high-suction vacuums can harm area rugs, especially shags. To help maintain your rug going forward, please use the hand-held attachment to vacuum or use the "hardwood floor" setting. (No beater bar.)
This review is from CLOSEOUT Dalyn Utopia UT100 5 x 76 Area RugHorrible
It came to me dirty, smelly, and just plain ugly. It was uncomfortable to walk on.
Response from The Fine Rug Gallery at Macys Product Pro
Thank you for your review. We are very sorry to hear that you are disappointed with your Super Soft Shag. Our return policy is 30 days- hopefully we can help you find a rug that you prefer!
This review is from CLOSEOUT Dalyn Utopia UT100 5 x 76 Area RugUgly
I purchased the silver rug. The packaging was A+, but this has to be the ugliest rug I've ever seen. It didn't feel super-soft as advertised either. It felt more like course wool. Other than the initial looks, it looked pretty thick and well made. I just wish it looked better.
Response from The Fine Rug Gallery at Macys Product Pro
Thank you for your feedback! Our sincerest apologies that you are unhappy with your rug. We hope that we were able to resolve your issue and help you find a rug that suits you better.