Cultured Freshwater Pearl (8mm -12mm) Front and Back stud Earrings in 14k Gold
Product Details
Web ID: 2296902Defective
The post on the earring was not long enough to attach front to back. One of the earrings posts was damaged.
love the earrings but it fell apart
Get it for Mother’s Day’s weekend and it’s all broken already I love this product
broken
Came apart the 2nd time I wanted to wear them.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earrings broke after second wears and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Easy to brook
Don’t buy it’s easy. Yo broke I wear mine like twice and broken ..
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Cultured Freshwater Pearl Stud Front and Back Earrings. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Don’t buy! Flimsy!
Fell apart second time I wore them. Sadly, too late to return Posts are super flimsy. Don’t buy!!!!
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Cultured Freshwater Pearl Earrings. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
broke
Broke just after deadline for return, I can't even wear them anymore. waste of money.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Cultured Freshwater Pearl Earrings. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Quality not quite there
The gold plate where the stud engages came off but for the price it was not that big of a deal, I had to super glue it back on.
Beautiful earrings but didn’t work for me.
Too difficult to reverse these earrings so really only could be used one way. Not much control on fit, because the backing has limits on sizing, so they were too loose for me. Returned.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service