Cristal D’Arques Set of 4 Flutes
Product Details
Web ID: 2949341Broken pieces and heart
I just happened across these and they were my toasting flutes at my wedding 24 years ago. I ordered 2 sets and 2 of the eight goblets are broke. Now they're out of stock. I am so sad I don't want to return them I want to exchange 🥹 Plus I ordered all the other drink ware to match. They are pretty for every day use Midnight Mimosas or brunch. I hope they get these and the bigger wine glasses in again.
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Response from Arc Americas
Hi, Josie. We are sorry to hear that 2 goblets from the Longchamp sets you received were broken. We have been crafting glass tableware since 1825 under strict production and quality standards, and hope that all customers can enjoy their glass kitchenware for many years - Innovative glass for a better world. If you have not already contacted Macy's Customer Service to address your issue, please reach out to our customer care team directly at AINA.CustomerCare@arc-intl.com with a copy of your receipt, and we will be happy to assist you.
nice champagne glasses
nice looking glasses, but they do not "ping" for toasts; took three shipments to get 8 unbroken ones
Gorgeous glasses
I purchased two 4-packs of these champagne flutes as a gift. I love the design cut in the glass, the shape of the glasses and the weight of the glasses ensuring they won’t tip over or be top heavy. Bought them on sale for less than I could buy at Target or Home Goods.
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Broke
Order several times and one was broke even after I pick them up
Response from Arc Americas
Thank you for your feedback. We are sorry to hear that one of your Longchamp flutes was broken after you picked this up in store. We have been crafting glass tableware since 1825 under strict production and quality standards, and hope that all customers can enjoy their glass kitchenware for many years - Innovative glass for a better world. If you have not already returned this item to Macy's, please reach out to our customer care team at AINA.CustomerCare@arc-intl.com, with a copy of your receipt, and we will be happy to assist you.
Beautiful glassware
Wine glasses and Flutes, along with the crystal glasses and pitcher are just beautiful glassware. They also have a nice weight to them. Very happy with the purchases.
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Lamentable
Necesito que me devuelvan mi dinero o que me envién mi reposición. Llegaron 3 copas quebradas
Response from Arc Americas
Hi, Silvia. Thank you for your feedback. We are sorry to hear that the Longchamp Flutes you purchased arrived in this condition. We have been crafting glass tableware since 1825 under strict production and quality standards, and hope that all customers can enjoy their glass kitchenware for many years - Innovative glass for a better world. If you have not already returned this item to Macy's, please reach out to our customer care team directly at AINA.CustomerCare@arc-intl.com, with a copy of your receipt, and we will be happy to assist you.
So pretty
Love them!
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Elegant addition to our other glasses.
Elegant yet still good in the dishwasher. Well priced too.
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