My First Mess-Free Touch Lights
Product Details
Web ID: 20298273Fun but rips and leaks easily
This was really fun however if you are rough with it it breaks and it’s hard to clean up. Had to throw it away after a couple months..
Customer review from crayola.com
Response from crayola.com
Thank you for taking the time to share your experience with the Crayola Mess-Free Touch Lights. Clearly, what should have been a fun creative adventure turned into a frustrating one. We are sorry the product did not meet your expectations. Your feedback is greatly appreciated and will be shared with our Quality Assurance Team. Our Consumer Care Team would like to learn more and assist you further. Please contact us at 1-800-CRAYOLA. We hope to hear from you soon.
don’t last
my son love it but it started leaking all the blue ink ,
Customer review from crayola.com
Response from crayola.com
Thank you for taking the time to share your experience with your Crayola Mess-Free Touch Lights. Your son must be so disappointed that his favorite toy is not working properly. We are sorry this happened and would like to do all we can to get him back to creative play. Please contact us at 1-800-CRAYOLA, so we can learn more and assist you. We are looking forward to hearing from you!
Terrible mess
We got this as a Christmas gift and the pad part somehow got cut? There was a big slice down it. My kids didn’t use it for 24 hours. The blue ink was all over our couch, carpet, toys, clothes, etc. I can’t get it off of everything. Total nightmare. I don’t even know where to begin to clean.
Customer review from crayola.com
Response from crayola.com
Thank you for sharing your feedback regarding the Crayola Touch Lights. We are sorry to hear your experience with the product has been a frustrating one. Our team would like to assist you. Please contact us at 1-800-CRAYOLA. We look forward to hearing from you. - Chris, Colorful Care Team
My daughter loves it
I bought this for my 4 year old autistic daughter she loves it as a parent I find the music annoying but she loves the music
Recommends this product
Customer review from crayola.com
Mess free until it's not
Would be a cool concept if it wasn't full of a blue dye solution that stains. It got poked by another plastic toy and a tiny hole resulted in a huge stained mess. My baby skin is stained and clothes are ruined.
Customer review from crayola.com
Response from crayola.com
We are disappointed to hear that the Mess-Free Touch Lights caused such a mess, especially during what should have been a fun and creative experience for your child. The dye staining your little one's skin and clothing is not the outcome we want for any of our products. Please reach out to us at 1-800-CRAYOLA so we can assist you further. We want to make this right for you and your family. -Taylor, Colorful Care Team
False advertising
This item lasted a few months before the seal was broken and my daughter ended up blue, I wish I knew what exactly the substance is made out of and thankfully I caught it before turning our carpet blue as well. This item is not mess free and should be pulled from the shelves
Customer review from crayola.com
Response from crayola.com
Thank you for sharing your experience with the Mess-Free Touch Lights. While it's designed for mess-free fun, it’s clear that things didn’t go as planned. We'd like to learn a little more about what happened. Please reach out to us at 1-800-CRAYOLA so we can assist further. Let's make sure your future creative sessions stay bright, not blue! -Taylor, Colorful Care Team
Great... Until it's not
We loved the toy. My boy loved the fun songs and it kept him occupied well. We purchased it April 3 and now it's leaking everywhere. I always hate to waste money but the product just doesn't last ☹️
Customer review from crayola.com
Response from crayola.com
Thank you for making us aware of your experience with the Crayola Mess-Free Touch Lights. We are sorry for the disappointment and frustration this product caused for you. Our team would like to learn more about the issue and help you further. Please contact us at 1-800-CRAYOLA. Hoping to get your son back to creative fun soon! - Chris, Colorful Care Team
Messy
Cute idea but it leaks. My daughter had blue gel all over!
Customer review from crayola.com
Response from crayola.com
Thank you for taking the time to share your experience with the Crayola Mess-Free Touch Lights in your review. We are sorry for the frustration this product caused for you. Our Consumer Care Team welcomes the opportunity to learn more about the issue and address any concerns you have. Please contact us at 1-800-CRAYOLA. Hope to hear from you soon! - Chris, Colorful Care Team