Skylodge 10-Person Instant Camping Tent, Blackberry
Product Details
Web ID: 18383099Love it but Screen is weak
Love the tent however less than 24hrs after setting it up for the first time, the back window had big holes in the screen - not sure what happened but the screen is very lightweight and so that was very frustrating.
Customer review from coleman.com
Response from coleman.com
Hi! Thank you for posting your review. We are sorry to hear that our Skylodge™ 10-Person Instant Camping Tent didn't meet your expectations. We use all the feedbacks we receive to continually improve on everything we do. If you require our assistance, please contact us directly and we will be happy to assist you. Thank you!
Nice but not great
We like the size and look of the tent. However, we had to return the first tent and wait for a replacement because the fabric was too tight for two of the poles to fit. We finally used it this weekend, and it leaked some. Also, there are several places on the ceiling where stitching is stretched and looks like it won't last.
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for sharing your feedback on the Skylodge™ 10-Person Instant Camping Tent. It is valuable to us, and we will address these issues with our product development team to ensure improvements are made for future products. If you have any further concerns or require assistance, please do not hesitate to reach out to us directly via our Coleman "Contact Us" at https://www.coleman.com/support/contact-us. Thank you, Coleman Consumer Care
NOT a good tent, sadly
Tent leaked, poles didn't work well, holes in tent
Customer review from coleman.com
Response from coleman.com
Hello. We're sorry to hear about your experience with our Skylodge™ 10-Person Instant Camping Tent. We take all feedback seriously and are committed to ensuring our products provide reliable shelter and comfort for outdoor enthusiasts like you. We'll investigate this matter immediately to understand why it occurred and take necessary steps to rectify any design or manufacturing issues. We value your feedback as it helps us improve our products for future adventurers. Please reach out to us via our Coleman "Contact Us" https://www.coleman.com/support/contact-us so we can assist you further and make this right. We appreciate your patience and understanding as we strive to deliver the best camping experience possible with our Skylodge™ tents. Thank you, Coleman Consumer Care
WORST INSTATENT
this is the prettiest but literally the worst Instatent I have ever owned. The rods do not function. The buttons are flimsy & break, the rods wont extend the way they should & get completely stuck. When you put the tent away the rods twist completely backwards and when you go to set it up you dont know what the heck is going on, why they wont work then you realize they're all twisted up. I have been fighting with this tent ALL summer & I absolutely hate it. Every single time Ive set this up its been a big huge pain & NOT worth it
Customer review from coleman.com
Leaked in Every Corner and Seam
This tent is as waterproof as a napkin. We bought it brand new and after a light rain, each corner and the middle seams had puddles. We spent the majority of our camping trip wiping up the puddles and hoping the towels would dry by the time the next rain hit and we would have to clean our tent again. Coleman has gone from a reliable company to complete trash. I would not recommend this product to anyone unless you live in a desert.
Customer review from coleman.com
Response from coleman.com
Hi there! Thank you for contacting Coleman, the Outdoor Company and for taking the time to provide feedback on our Skylodge™ 10-Person Instant Camping Tent, Blackberry. We're sorry to hear that the tent has leaked in every corner and seams. We appreciate you for bringing this concern to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your tent has a 1-year limited warranty, if you have any questions regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form. Thank you and have a great day!
Easy and Instant Set-Up
[This review was collected as part of a promotion.] After years of searching for a durable and quality tent for my family, I was pleasantly surprised with the value and ease of set-up of this Coleman - Skylodge 10 person Tent. The interior of the tent is so spacious, I have never come across one like it! Not only is it a breeze to assemble, but it is also easy to fold-up and pack away. In the past I have had terrible time disassembling a tent and trying to fit it back into it's case. The amount of space inside the tent is unbelievable and it has so many awesome features! Such as the room divider and interior pockets for personal storage. This awesome tent has a max height of over 6 feet, and can fit up to 4 queen size mattresses! This tent is an incredible value, made with exceptional quality materials. I look forward to many more years of family camping fun! I totally recommend!
Recommends this product
Customer review from coleman.com
BIG
[This review was collected as part of a promotion.] This tent is BIG!! I love it. It is easy to set up and doesn't take long either. I like that there is a screen so you can separate the tent into two rooms. It's durable and looks like it'll hold up for a while. It is also easy to put it away.
Recommends this product
Customer review from coleman.com
Great for the whole family
[This review was collected as part of a promotion.] I love how starting this is and is made of durable quality as well it is a lot bigger than I thought it was in the picture. It was easy to put up as well as easy to take down. I am lucky to be able to have gotten this.
Recommends this product
Customer review from coleman.com