Evergreen Skydome 4-Person Camping Tent with Full-Fly Vestibule
Product Details
Web ID: 21568925Durability - not upto to the price/expectations
I got this 4 person vestibule tent for my camping experience and when I tried setting up the tent the hook that holds in the top was already broken and I noticed this during my tent setup only. That was very disappointing as this is priced this much and I expected the quality to be the same as it’s priced . Not satisfied with the product.
Customer review from coleman.com
Response from coleman.com
Hello Revathy, We sincerely apologize for the inconvenience you’ve experienced. Please know that we’re committed to making improvements based on your input. For any further concerns or additional feedback, feel free to contact our support team at 1-800-835-3278. Our team is available Monday through Friday, from 8:30am to 5:30pm EST. You can also submit a formal complaint through our online platform: https://www.coleman.com/warranty-information.htmlor use our online contact form: https://www.coleman.com/support/contact-us. We appreciate you bringing this to our attention and again apologize for any inconvenience. Warm regards, Coleman Customer Care
Great, but Can't Find Replacement Pole for Vestibu
I loved this tent. However, after having it for only a year I no longer have the Vestibule pole and can't find the replacement. Spoke with/emailed support and was told which to buy to replace it. The replacement did not work.
Customer review from coleman.com
Response from coleman.com
Hello. We are sorry to hear about the issues with the vestibule pole and we apologize for the inconvenience. We’ll pass this on to our product team to investigate further and ensure we address the issue. In the meantime, if you need any immediate assistance or have more details to share, please reach out to us directly via our Coleman "Contact Us" https://www.coleman.com/support/contact-us and we will be happy to assist you. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Coleman Consumer Care
Very Nice Tent, but A Few Cheap Spots
Really pleased with this tent! I haven't yet tested it in the rain, though I suspect, taking enough trips to the PNW, it won't be long until I can. Nonetheless, the about 7 nights I've had outside with it in the 6 weeks I've owned it, it's been great: spacious, fantastic view of the night sky when settling in for the night, and easy enough to set up. My chief complaint is that some components of the tent, namely where the poles attach to the canvas in the rear, are thin plastic which seems apt to fail before anything else. Coleman would do well to make these out of metal or find another way of attaching the poles, as this weak spot will get the tent in the bin sooner than anything else. Altogether: a very nice tent with a minor weakness in some plastic components. A great car camping tent, and something cheap enough not to worry when my buddies push and pull on it or track dirt inside.
Recommends this product
Customer review from coleman.com
Love the design, but can't try it out yet.
I cannot accurately rate this tent at this time. It is middle of winter and this tent was purchased only for summer motorcycle trips. If there is a way for me to offer a review in a few months, I will be happy to do a proper review once we have used it a bit. As for the design, I love it. Having the vestibule outside the tent should help keep the inside much cleaner than tents we've had in the past. Dirty shoes or boots can be left outside where they belong without danger of them getting soaked in the event of rain over night.
Recommends this product
Customer review from coleman.com
Response from coleman.com
Hi Terry, Thank you for contacting Coleman, The Outdoor Company, and sharing your thoughts on the Coleman® SkydomeTM 4-Person Camping Tent with Full-Fly Vestibule, Evergreen. We are thrilled that you love the design of the tent, and we will look forward to your review once you have been able to use it. Hope you have fun using the tent. You may also visit the Coleman website if you have any further questions or concerns about your product. By clicking on the question mark logo in the upper right corner, then selecting "contact us," you will be directed to our contact us web form. Have a wonderful day.
A Wonderful All Around Tent
You can’t set this thing up in five minutes. Full stop. It’s not possible. Not if you guy it out the way you need to and put on the rain fly. That said, I really like this tent. I like the pockets, I like the vents, I like the fact I can pull in an extension cord for my devices to charge at night. It’s got lots of places inside to attach carabiners and hang gear or coats. The vestibule is wonderful for storing gear that you don’t want cluttering up your tent. The price is great too, especially for what you’re getting. But you won’t be pitching it in five minutes.
Recommends this product
Customer review from coleman.com
Great tent, even better vestibule.
Great tent! Held up well during an unexpected rainstorm. Warm, easy to setup, dried out quickly. Vestibule is a nice size, a small chair fit under it.
Customer review from coleman.com
Attached Fiber glass tent pole is broken, stakes m
I received this tent. Upon assembling prior to camping trip I discovered one of the attached fiber glass tent poles is broken. It makes the tent more difficult to put together and I am scared it will be an issue camping with an elementary school child and a one-year-old. The stakes are also missing. One of the seam in the back of the tent has a defect. There are runs in the mesh. The seams are already taped. It was packaged nicely in the box. The packaging seemed freshly minted, and did not give any signs of being a used tent. So this must be a manufacturing issue. I have a defective tent and my son’s soap box derby begin Friday night. It is Sunday. He worked so hard on his car I have to make sure he makes it to the race.
Customer review from coleman.com
Response from coleman.com
Hi there, Thank you for contacting Coleman, the Outdoor Company, and for taking the time to provide feedback on our Coleman Skydome™ 4-Person Camping Tent with Full-Fly Vestibule, Evergreen. We're sorry to hear that the tent did not meet your expectations because you had some issues with it, such as a broken pole, missing stakes, and a defect in the seams, and we understand you want to make sure that it will not cause problems with your camping experience. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Also, please be advised that your tent has a 1-year limited warranty. If you have any further questions or concerns about your product, such as warranty, please visit the Coleman website, click on the question mark logo in the upper right corner, select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Skydome 4-person tent with full-fly vestibule
After reading many positive reviews, we decided to get this 4-person tent with full-fly vestibule. It doesn’t disappoint us! We like it. The vestibule provides extra storage space before entering the tent, and gives more privacy when we stay inside the tent. The vestibule is a full-length rain fly which is a plus too.
Recommends this product
Customer review from coleman.com