Camping Cot & Air Mattress Combo with Battery Pump & Side Tables, Queen
Product Details
Web ID: 10021934Doesn't hold air
The mattress does not hold air, have to refill throughout the night
Customer review from coleman.com
Response from coleman.com
Hello, thank you for reaching out to us. We appreciate your feedback on our Airbed Cot, Queen. This is not the experience we would like you to have with one of our items. Your feedback will be forwarded to the relevant department. If you require assistance, please reach out to us via our official "Contact Us" website https://www.colemancanada.ca/support/contact-us. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! Coleman Consumer Care
Air bed caught great quality case not so much
Recently purchased a second air bed cot as a back up. The first one I bought works great still I’d leave a five star review about this one if it wasn’t so hard to get something fixed.The second one came in the carrying bag was ripped. I tried getting in contact with someone no one would answer me. Finally someone answered me and basically told me it wasn’t their problem. I was trying to get a replacement carrying case to replace the one that came with the new car that ripped first time I went to load it in my car
Customer review from coleman.com
Response from coleman.com
Hello, thank you for leaving a review on our Airbed Cot-Queen. We're really sorry that the carrying bag didn't fully meet your expectations on this occasion. Your feedback will be forwarded to the relevant department. Unfortunately, the carry bags for the Airbed Cot, Queen are not sold separately. If you need our assistance, please reach out to us via our official Coleman "Contact Us" website https://www.coleman.com/supportShow?cfid=contact-us. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Coleman Consumer Care
My second one
So comfy and easy to set up. Stayed full of air all night
Customer review from coleman.com
Durable but VERY loud!
I bought 2 Coleman cots. I bought the queen for myself and the twin for my daughter for camping weekends. Everytime you move on these cots, they are very loud. The air mattress it’s self is what is loud, very noisy! Highly disappointed for how much money on spent on these!
Customer review from coleman.com
Response from coleman.com
Hello, Your feedback is valuable to us. We are truly sorry for any inconvenience you have experienced and are committed to improving our services. We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page or calling us at 1-800-835-3278. Thank you! Coleman Customer Care
The base it’s perfect, mattress so so
The mattress deflates, I don't know if it's damaged or what's going on but I have to inflate it daily, that's something they could replace or I have to buy another one my self,the mattress base it’s perfect The only problem is the mattress
Customer review from coleman.com
Response from coleman.com
Hi, Thank you for reaching out to us and sharing your feedback. We're sorry to hear that your Airbed Cot mattress is deflating and requires regular pumping. This is not the quality we aim to provide, and we have shared your feedback with our product team. We encourage you to reach out to us directly for further assistance. You can reach us via the "Contact Us" form on our official website, we’re available Mon.-Fri. 9am -5pm Eastern Time. We look forward to assisting you. Thank you! Coleman® Consumer Care.
Poor quality
Mattress leaked right away. Sent a warranty claim and nothing from colemen. Very disappointed
Customer review from coleman.com
Response from coleman.com
Hi Galj! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations. We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further. https://www.coleman.com/support/contact-us Thank you! Coleman Consumer Care.
Piece of junk
I bought this for camping multiple times a year and to save my back. The first night I aired it up, within 4 hours in was 1/2 full. I tried again the following night and the same thing. No hole that I can find. I waited on hold for 1 hr and no answer from Coleman. Emailed and still no response.
Customer review from coleman.com
Response from coleman.com
Hello Angie, We deeply apologize for any inconvenience caused. We will work harder to improve. For additional comments or concerns regarding our products, you can submit a detailed inquiry via our online contact form: https://www.coleman.com/support/contact-us Thank you for bringing this to our notice, and we apologize for any issues you’ve experienced. Best regards, Coleman Customer Care
Great durability
Great air mattress has lasted me years. I use it about 2-3 times a year and have had it for about 4 years now so they store well. Kind of heavy for camping but so worth it!
Customer review from influenster.com