Coleman Airbed Queen Dh 120V Bip C002
Product Details
Web ID: 10021843Overall great air mattress.
We bought this mattress this last summer and used it for two camping trips. It held air really nicely, and was quite firm. To be honest, we had to deflate it a little bit when two people were sleeping on it. It’s comfortable and quick to inflate.
Customer review from influenster.com
Inferior Product!
The mattress lasted only two months before it developed a slow leak, rendering it unusable. I have also owned multiple Intex air mattresses that were similarly plagued: none of them functioned properly for an extended period of time as the he opall eventually had leaks.
Customer review from coleman.com
Response from coleman.com
Hello there, We’re sorry to hear that your airbed is leaking. This is not the kind of experience we want you to have. Your feedback is highly valued and appreciated by the company, and we will make every effort to share it. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose "contact us" from the question mark logo in the upper right corner of the page to access our online contact form.
GOOD QUALITY FOR THE PRICE
IT'S A LITTLE NOISY AND SEEMS TO DEFLATE DURING THE NIGHT A BIT.
Recommends this product
Customer review from coleman.com
Used approx.6 times indoors since purchased .
Only used indoors and will not stay inflated and used only 6 times
Customer review from colemancanada.ca
Response from colemancanada.ca
Hi Bonbon, Thank you for contacting Coleman, the Outdoor Company, and for taking the time to provide feedback on our Coleman SUPPORTREST™ ELITE PILLOWSTOP™ DOUBLE HIGH AIRBED. We're sorry to hear that the air mattress did not live up to your expectations because, after 6 uses, the bed no longer holds air or continues to deflate. We appreciate you for bringing this to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. If you have any further questions or concerns about your product, please go to the Coleman Canada website, scroll down to the buttons section, and select contact us, and you will be directed to our contact form. Thank you very much, and have a wonderful day!
Next please...
This is for indoor and it was good for the first month, no issues...then slowly it starts leaking so we pumped air into it every few days or so..then it was once a night then etc... We searched everywhere for leaks and guess where it was???!! The valve where you insert the pump into to inflate. Its on the left side inside of the closing valve (I hope im making sense!?) Anyhoo, impossible to fix with the 3 different air mattress patch kits ive purchased.!! So now we had to go with a different brand "Bestway".
Customer review from coleman.com
Response from coleman.com
Thank you for posting a review. We appreciate you bringing this to our attention and we are sorry that our SupportRest™ Elite PillowStop™ Double High Airbed didn't meet your expectations. This is not the experience that we want you to have. We will make sure to take note of your feedback for review. We are always looking for ways to better our product and services, and your feedback would certainly help us in improving it moving forward. Should you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the headphone logo on the upper right corner, choose contact us and you will be routed to our contact form.
Poorly designed
I have had two of these Airbeds and both developed leaks on the top of the bed.
Customer review from coleman.com
Response from coleman.com
Thank you for posting a review and we’re sorry to hear that your two Airbeds is leaking. Allow us to turn this experience into a positive one. Please contact us thru Coleman website so we can better assist you. Looking forward to hearing from you and earn you back as a customer.
Don't buy! Motor doesn't work. Won't inflate
Ugggg. Complete dud. The motor didn't work, leaving us completely unable to inflate the mattress. Soooooo disappointed. My 78 yr old mother and I had to sleep on a rocky ground.
Customer review from coleman.com
Response from coleman.com
Dear Stephanie Babcock, Thank you for your review. We're very sorry we failed to meet your expectations. We understand that this is not the service you are expecting from Coleman airbed and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 6:00 pm CST. We look forward to rectifying this issue for you.
Uncomfortable and bouncy
It’s like sleeping an a wavy balloon. My husband turned over and I bounced off the bed. Too firm and the waves make it very uncomfortable to lay on. Couldn’t sleep on it long enough to see if it stays inflated. Also, not a true queen size. It’s a little bigger than a double. My daughters double sheet fit but my uneven size was too loose.
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for reaching out to us and taking the time to provide feedback on our SupportRest™ Elite Double-High Air Mattress with 120V Built-In Pump, Queen. We’re sorry to hear that the airbed was not able to meet your expectations. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please let us know if you need further assistance. Thank you and have a great day!