CLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- Twin
Product Details
Web ID: 13516716Waste of money
I ordered two twin mattresses. One has mold on it. I contacted Macy’s to return them and they are going to take 10 days to send an inspector out to inspect the mold on the mattress. In addition, you can feel the springs in the mattresses. Don’t waste your money.
wrong
It said full size mattress. You are sending a twin.It better not arrive, I am tacking the day off. They are going straight back
Response from Serta Team
Hi Sonya, thank you for sharing your experience. We recommend reaching out to Macy's to ensure the correct size mattress was ordered. You can reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund/exchange policy entails. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
Toddler mattress
My toddler describes it as “so comfy” 😂🎉 Thank you!
Customer review from Serta
N/A
The wrong item was sent!
Response from Serta Team
Hi V,
Oh no! I'm sorry to hear that you received the wrong item!. Feel free to reach out to Macy's for return or exchange options.
Best, the Serta Team
Does not last
Expensive mattress. Did not last a year at all. Metal springs were sticking out of the mattress! Don't buy!
Response from Serta Team
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Don’t waste your time or money
Terrible don’t waste your money. It’s like sleeping on a cot
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the comfort you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
You can't beat this for the price and quality
Great quality. It's as comfortable as our much more expensive beds. Great back support.
Surprised at the quality and service!
What a great mattress for the money. A great value.
Recommends this product