CLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress Collection
Product Details
Web ID: 13682828Choose Your Items (6)
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- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Low StockHave a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- FullAdvertised incorrectly
The mattress is definitely not a pillow top or plush feel. Disappointed in description.
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- TwinWaste of money
I ordered two twin mattresses. One has mold on it. I contacted Macy’s to return them and they are going to take 10 days to send an inspector out to inspect the mold on the mattress. In addition, you can feel the springs in the mattresses. Don’t waste your money.
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- Twinwrong
It said full size mattress. You are sending a twin.It better not arrive, I am tacking the day off. They are going straight back
Response from Serta Team
Hi Sonya, thank you for sharing your experience. We recommend reaching out to Macy's to ensure the correct size mattress was ordered. You can reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund/exchange policy entails. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- Queenhorrible
Should have kept old mattress, shame on Serta, 2 weeks it’s as flat as a pancake!
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- FullNot delivering purchased items
Along with the mattress I have paid and ordered the bed frame. On the day of delivery some one called me and told that the bed frame I choose had been discontinued. I was wondering why they didn't tell me right from the beginning? Why they waisted so much my time? I was very unhappy about that.
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- TwinN/A
The wrong item was sent!
Response from Serta Team
Hi V,
Oh no! I'm sorry to hear that you received the wrong item!. Feel free to reach out to Macy's for return or exchange options.
Best, the Serta Team
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- TwinDoes not last
Expensive mattress. Did not last a year at all. Metal springs were sticking out of the mattress! Don't buy!
Response from Serta Team
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
This review is from CLOSEOUT Serta Slumber Oasis 8 Plush Eurotop Mattress- TwinDon’t waste your time or money
Terrible don’t waste your money. It’s like sleeping on a cot
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the comfort you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!