CLOSEOUT! Luxe Grandmere 14" Plush Pillow Top Mattress- Queen

4.3 (103)
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$618.30 with code: FRIEND$1,279.00
52/mo.* suggested payments for 12-months totaling $618.30 with Macy's Card. *
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Size:Queen
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Product Details

Web ID: 12455296

Featuring advanced bedding technology exclusive to Serta, the Luxe Grandmere 14" Plush Pillow Top Mattress offers an exceptionally comfortable sleep surface. Starting from the top, a plush pillow top delivers a cushioned feel while offering a degree of support. Layers of memory foam complement the 825 Edition Support® Coil System, maximizing both comfort and support. Enhancing this are a combination of cutting-edge memory foams that work together to deliver extra support, while Cool Twist® Gel Memory Foam promotes airflow and heat dissipation, providing a cooler sleep surface.

  • Product Features

    • Coil count: 825
    • Box spring/foundation sold separately
    • Top type: Pillow top
    • Mattress type: Innerspring
    • Comfort Features/Layers: Cool Twist ® Gel Memory Foam, Cool Twist® Gel Foam, Hypertouch™ Comfort System
    • Cool Twist® Gel memory Foam, this unique design features cooling gel swirled into premium memory foam
    • This breathable memory foam helps enhance airflow and heat dissipation for a feeling that can only be described as a cool, contouring type of comfort
    • Cool Twist ® Gel Foam, cooling gel is swirled directly into a breathable foam designed to promote airflow and heat dissipation
    • HyperTouch ™ Comfort, Serta replaced ordinary foam with a combination of specialized foam, engineered fibers, and premium stretch fabric. This system comfortably cradles your body from head to toe for better pressure point relief
    • 825 Edition Custom Support® Coil System, providing contouring, cradling support and minimizing the impact of your partner's erratic sleep jerks
    • This system of up to 825 individually wrapped coils features Serta's BestEdge® Foam Encasement technology – an extra-deep foam rail to help reduce edge roll-off and extend the sleep surface
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated
    • Meets federal fire-retardant safety standard
    • Made in the USA of imported and domestic parts
    • Woman Owned

  • Product Dimensions

    • Mattress height approx. 14"

  • Materials & Care

    • Made in the USA of US and Imported Parts

  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

4.3/5

103 star ratings, 99 reviews

Write a Review
69
16
5
3
10
4 months ago
Received Free ProductNo

Serra King Grande Luxe Mattress

Feels great so far, however, I’ve only sat on it.

Customer review from Serta

6 months ago
Received Free ProductNo

Very comfortable.!!

Feels like you’re sleeping on a cloud.

  • Photo from Allyson P

Customer review from Serta

7 months ago

Disappointed

I purchased this mattress because I love my sister's bed so much and this is the mattress she has just in a king size. I have owned this mattress for 6 days and it's sinking in in the center.

  • Photo from Shana

Response from Serta Team

Serta Team7 months ago

Hi there, we are sorry to hear about the issues with your mattress. Please ensure that your bed frame or mattress support is within our warranty guidelines. A lack of support will commonly lead to this issue but fixing the support should solve the problem. If you need additional assistance please feel free to reach out to your original purchasing store that can provide additional information. We hope this helps!

7 months ago

Disappointed

I was expecting a very soft plush mattress. It is very much on the firm side. I wake up stiff every morning. This was a once in every 10 year purchase and I was so excited to receive this product, but what is plush about it

Response from Serta Team

Serta Team7 months ago

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!

8 months ago
Received Free ProductNo

Greatest Night of Sleep

I love this mattress it supports my shoulders and back sleeps great

Customer review from Serta

10 months ago

Be on your guard...no two mattresses are the same.

I bought two of these mattresses and one seems to be fine. However, the 2nd one was put into our guest bedroom and prepared for overnight guests. My husband and I ended up sleeping in the guest room this past weekend to discover that the brand-new mattress is flawed significantly as there is a huge bump on the left side of the bed which makes it almost impossible to sleep on.

Response from Serta Team

Serta Team10 months ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The lump issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

10 months ago
Received Free ProductNo

Comfy

Best sleep ever

Customer review from Serta

10 months ago
Received Free ProductNo

Comfy !!

Super soft and comfy !

Customer review from Serta