CLOSEOUT! Rain 29" Hardside Expandable Spinner Suitcase, Created for Macy's
Product Details
Web ID: 6221585Bad investment
I only used this one time and wheel came off and luggage cracked. Now I have to spend more money to replace this one.
Response from Olivet Rep
Hi Anita, We are sorry to hear that you experienced quality issues with your luggage. Your luggage carries a warranty, please reach out to our customer service team for a replacement. Thank you. https://www.olivetintl.com/customer-service/
Quality product
Very spacious, easy to drag with tires, solid and very good for traveling
Refund the price of the order.
First of all, when I opened my package of the suitcase end it was break. Imagine my surprise when I receipt my luggage like that. Secondly, I was waiting 19 days for my delivery when I payed for the express delivery. For another part I want to refund my product and it wasn’t an option because the website was blocked. I just want if is possible refund the price of my order.
Response from Olivet Rep
Hi Jorge,
We are sorry to hear about the quality issues you have experienced with your luggage. For warranty service, please reach out to our customer service team, they will be happy to assist you with an exchange. Thank you. https://www.olivetintl.com/customer-service
Buy it
lightweight and plenty of room. I also like the wheels because they work well on all surfaces. Glad I bought it.
Best product ever
Purchased for my son. He love his luggage and the color.
Best Product Ever!
Just recently bought my son this product and he LOVES it. the dual wheels make it super easy for him to roll around himself and the hard side is very durable, great color too!
Bag didn’t last 1 trip
Took this bag on 1 trip, came back dented and with a wheel missing. The bag cannot be used again without this wheel. It’s a total waste of money! Tried to exchange it at Macy’s but they wouldn’t take it back.
Response from Olivet Rep
Hi Macysshopper,
We are sorry to hear that you experienced quality issues with your luggage. Great news is that our luggage carries a warranty. Please reach out to our customer service team for warranty service. Thank you. https://www.olivetintl.com/customer-service