CLOSEOUT! Apex 25" Expandable Hardside Spinner Suitcase, Created for Macy's
Product Details
Web ID: 4546150NOT DURABLE
Used twice and has a huge dent in the corner. Not durable at all. Would definitely not recommend this brand of luggage. Says it has a warranty but manufacturer will not honor.
Response from Olivet Rep
Hi Jennifer,
We apologize that you experienced this problem with your luggage. Please reach out to our customer service team and we will provide you with a replacement. Thank you. https://www.olivetintl.com/customer-service
Shoddy Workmanship
I teach every year in the summer in China. I purchased this as part of a set of luggage for that trip specifically. The suitcases were standing in my closet since purchase. Should have checked them. I trusted Macy's good quality. I WAS WRONG! Leaving for China in less than 10 days, I began to pack all my supplies, etc. One whole corner of the zipper was not connected to the suitcase. I CAN'T USE IT AT ALL! I can't send it back because it is past 180 days! Be careful with this purchase. Check all your zippers! Don't lose out like I did -- a lot of money down the drain. As a school teacher, that money would have bought a lot of school supplies for my students in the US or in China. YES, I BUY ALL MY SUPPLIES FOR CHINA - EVERYTHING I HAVE TO HAVE TO TEACH and take them in suitcases when I go.
Response from Olivet Rep
Dear Unhappy,
We are sorry to hear about the quality issues you had with your luggage. It does carry a warranty. Please reach out to our customer service team for a replacement. Thank you. https://www.olivetintl.com/customer-service
Horrible
I got the set of luggage for a trip I was going on, when I got to my destination the zipper was bent and broken from the lock, the outside looked like it was in a war zone and when I would walk with it the handle would keep going down on its own, every two steps it would just collapse and I would have to stop and pull the handle back up, if I could take this luggage set back to get a different I would that’s how much I hate it
Response from Olivet Rep
We are sorry to hear about the quality issues you have experienced with your Revo luggage. Please reach out to our customer service team who will be happy to provide you with a replacement luggage. Thank you. https://www.olivetintl.com/customer-service
Nice
I Recommend this brand and product to my whole family and friends..
Good Buy
Purchased this luggage because of the outside shell and the double wheels.
Luggage
My son-in-law is in desperate need of a good piece of luggage. I have purchase luggage from Macy's and it is the best. He'll love this piece.
Excellent Luggage
Lightweight, very roomy and very easy to slide wherever you are going!
Looks great and is durable.
I bought this for a trip and loved it. It rolls very smooth. Now I'm going back to get the larger one with it.