CLOSEOUT! V7 Car & Boat Handheld Vacuum
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Product Details
Web ID: 54038673 years ago
poor design . clogs up
We had a precious model DC34 which served us well until the motor died. We also have a V10 and a Miele plug in for the bigger jobs, and wanted to replace the hand held This gets regular light use .Despite emptying after every use and washing the filter it started pulsing.My wife and I have just spent a quite few hours cleaning the machine.the filter was totally clogged inside and more importantly the interior, inside the shiny perforated cylindrical right up to the cyclones was full of debris /clogged . Dyson , can you put an official video up how to clean it please . The old Hand held DC34 was a simpler and effective design and never clogged up like this one .
Customer review from Dyson
4 years ago
Battery seems to be not getting charged
[This review was collected as part of a promotion.] The power dies within two minutes and when put in charge the light turns off early. I think it needs 3 hours charging but is not doing so.
Customer review from Dyson
Response from Dyson
Dyson Customer Support4 years ago
Hello, Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson V7 Car+Boat handheld machine. The Dyson V7 Car+Boat provides up to 30 minutes of run time, depending on the mode used. The machine has two modes: powerful suction mode and max mode. The machine may be in max mode out the box. Max mode is designed to be a temporary boost of power for particularly stubborn messes, and provides 7 minutes total, continuous run time. The powerful suction mode is ideal for majority of cleaning tasks, but the max mode is there if needed. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch. Best Wishes, Miella Dyson Customer Support
4 years ago
V7 Trigger
I bought this less than a year ago and it will not keep a charge. If you ha e it on high power your lucky to get 2 minutes. On the lower mode it will run longer but not 30 minutes. It doesn’t pick up good and fast on the lower mode either. It does pick up but you may have to go over areas a few times in the low mode. Very disappointed cause it cost a lot and I can’t afford to get anything else!
Customer review from Dyson
Response from Dyson
Dyson Customer Support4 years ago
Hello Amber, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your V7 handheld holding a charge. Your Dyson V7 features two suction modes, MAX and regular power. While regular power is suitable for most household messes, you may find that some debris is more stubborn to pick up and does require MAX power mode. While in MAX power, your unit will receive a boost of power, making suction more powerful. When fully charged, you can expect run time from 7-30 minutes, depending on which suction mode and tools you are using. We would value the opportunity to ensure that your unit is performing as intended as we are committed to customer satisfaction. Please do not hesitate to reach out to askdysonUS@dyson.com. We are keen on providing support. Best wishes, Kelly Dyson Customer Support
4 years ago
Not as good as my last one
I bought one a while ago and it lasted for a long time before dying out. I bought a cheap Vax to tide me over and it was ok. Saved up and bought the v7trigger and it’s not good at all. Charged it up yesterday and used it to potter around the house and it died on me and needs charging again. Only used it for 25 minutes! Save your money as it’s rubbish
Customer review from Dyson
4 years ago
Love!
So handy and convenient. I love how it’s much smaller than the full sized. Way easier to maneuver. A lot more convenient than having to disassemble the v11. PLEASE bring these back - I need another one!!
Customer review from Dyson
4 years ago
V7 trigger
I love the unit shame there is no wall mount and wand for that price can't fault it for power it just keeps pulling more out the carpet the battery time really sucks and don't know if anyone else has the problem very sore on the finger when pressing the trigger and between the thumb and next finger I can't determine if it is burning me or a tiny shock from the commutator from the motor its a strange one
Recommends this product
Customer review from Dyson
4 years ago
Battery Life
I bought this product a year ago. The battery will no longer hold a charge. It doesn’t matter which mode I use or how long it is on the charger, it will run for 3-5 seconds and shut off!Very disappointed in this product.
Customer review from Dyson
Response from Dyson
Dyson Customer Support4 years ago
Hello there, this is Kelly with Dyson. We're sorry to read your review, and to learn that your Dyson V7 Car + Boat's battery is no longer holding a charge. This is disappointing to hear. While we cannot guarantee the life of the battery, due to how each individual will use the machine in their home, we would certainly expect the battery to outlast your machine's free 2-year warranty, when your Dyson is purchased direct, or through a Dyson-authorized retailer. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience. Best wishes, Kelly Dyson Customer Support
4 years ago
Received Free ProductNo
Best vacuum
It is so simple to use. It clean deep down and in small place. The charge lasts a long time.
Recommends this product
Customer review from Dyson