Women's Quartz Two-Tone Stainless Steel Bracelet Watch 26mm
Product Details
Web ID: 5923524Dissatisfied
I paid for express delivery but didn’t get it. The aim of buying it was defeated as I traveled outside the country without it. It also did not look big as I thought
Citizen Watch for everyday casual wear
Salesgirl was pleasant but knew nothing about the watches that were for sale. Very disappointing that no one knew how to fix the band (remove links) or adjust the bracelet clasps to fit. This is supposed to be a "Fine Jewelry" Department.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Citizen Women's Quartz Two-Tone Stainless Steel Bracelet Watch. We understand your watch's link needs some needs readjustment. At Macy’s we work with a watch repairman who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Cheaper than cheap
Band broke already. Do not buy this watch. Returning it
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Citizen Women's Quartz Watch didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Poor Quality Citizen's Watch
So disappointed with the cheap quality of materials and the look of the watch. The worst thing was that it had a flimsy stretch metal band which was not mentioned in the product description. I returned it immediately.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Citizen Women's Quartz Watch didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our site team to update the description. Sincerely, Macy’s Customer Service