Children's Pink Zirconia Heart Screw Back Stud Earrings in 14k Gold
Product Details
Web ID: 13801071NOPE
Cheaply made for the cost of it or maybe faulty. Hasn’t even been worn for 3 days and the stone has already fell out!!
Do not recommend
I got these for my daughter for Christmas 12/25/2024. I put them on her 12/27/2024 and one hour later the pink heart was missing. All I did was put her in her car seat. The quality is terrible!!!! I am disappointed.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the pink heart broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
cute but
The screw back got lost the second week and the little pink diamond thing got detached. So disappointing.
The screw in backing was lost within 2 weeks. The stone fell out within a month.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Childrens Pink Zirconia Heart Screw Back Stud Earrings in 14k Gold. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
I bought these for my granddaughter and after wearing one time one of the backs unscrewed and lost. Thank goodness still have earring. Very disappointed as they were not cheap!
Not a good quality
Received damage items
Screw backings don’t work
Cute earrings but the screw back doesn’t stay on and we have almost lost the earrings several times because the backing falls off.
terrible quality
I bought these for my daughter. So excited they were screw on. After a week of having them one of the earrings stones fell out! I kept them in because i didn’t want to risk losing her other earring. We’ll just like the others have reviewed the earring with the stone completely fell out of ear! 2 weeks these earrings lasted and now I’m afraid because I bought the necklaces for my nieces for Christmas. Really shocked that Macy’s has lost so much quality.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Childrens Pink Zirconia Heart Screw Back Stud Earrings in 14k Gold. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service