Children's Mother of Pearl & Crystal Flower Stud Earrings in 14k Gold
Product Details
Web ID: 15993818Very disappointed
The earrings were poorly made and the white rose part fell off and later that night I tried to screw it off but it was very hard and caused discomfort and pain READ REVIEWS BEFORE BUYING
do not bother with these
these broke before removing from box. even the back is broken and apparently are not worth anything i would give zero stars. but that is not possible
Earrings review
The worst quality ever , they were broken before I even used
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earring broke even before you could use it and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Its a hazard
The white flower popped off on the second day, leaving the post in my baby's ear...she was in pain and we tried for 2 hours to get it off....it was im possible to get a grip....it required 4 people and a set of tweezers....my poor baby even bled....i am so frustrated....my wife is furious... this product should be taken off the shelves !
very poorly made
I thought the reviews were isolated incidents, but they’re correct. I bought them ahead of time also. My return window was over by the time they were opened. The rose was sitting loose in the box, not secured to the post. With all of these bad reviews why is Macy’s still selling them. I’m going to bring them into Macy’s because this is ridiculous.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Do NOT buy these earrings.
white flower broke away from the post before my granddaughter even got to wear them. I bought these earrings months before her birthday so I'm outside of return window. Sooooo very frustrated.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Childrens Mother of Pearl & Crystal Flower Stud Earrings in 14k Gold. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Broke on week 1
We were so excited about these when they arrived. They are beautiful. However, the flower broke away from the back on the first week.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Children's Mother of Pearl & Crystal Flower Stud Earrings in 14k Gold. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Beautiful but not made well
The earrings are beautiful and delicate, however, when my granddaughter took them off, the back broke from the earring. Not well-made. Its a shame because they are really beautiful.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earring backs broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service