Portable Gas Grill 240
Product Details
Web ID: 46432214 years ago
from Alaska
Domain ExpertiseExpert
Length of ownership6 months
Lackluster Heating
I wanted to like this grill, but it just doesn't heat up past 250 degrees no matter what the outside temperature is or the propane setting. We have it at our cabin and it takes an hour plus to cook most everything we have tried. The only thing that is good about it, is that it heats evenly. I either got one with a factory defect or this product just isn't meant to heat past 250 degrees. I would spend your money elsewhere.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME4 years ago
We're very sorry to hear of the frustrations. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to best investigate and help.
4 years ago
from Louisville, KY
Domain ExpertiseNovice
Length of ownership1 week
Extremely Difficult to assemble
The instructional pictures make this very difficult to assemble. The holes on the back side of the bottom do not line up with the holes in the base that they are supposed to screw in to. Written instructions would be better than the useless pictures provided. An assembly video would also be helpful. I am unable to use my new grill because it is impossible to assemble.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME4 years ago
We're very sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to investigate and help.
4 years ago
from Apex NC
Domain ExpertiseIntermediate
Length of ownership6 months
BEST GRILL FOR THE PRICE!
We bought this originally because the rental beach house grill was horrible, so we grilled on this all week. We brought it home and up to this point I had never used the grill myself (mom/wife) because I was always nervous about the big tank. This thing is small enough that I felt comfortable using it. We have used this grill for 2 years grilling 2-3 times a week (for a family of 5). Over the years the paint in the top inside cover has started to peel, but I have never seen it fall off, I think it is just peeling. And where the element is connected to the other side of the grill has broken and so it is not secured anymore, but STILL WORKS! I cleaned it up for the first time on the outside (2 yrs worth of pollen) and looks GREAT! We liked it so much we are buying another one (this exact branch. The only thing I can see they changed are the open slats at the bottom of the grill. Thanks Char-Broil! Thanks to you, this mom can GRILL!!
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME1 year ago
Thank you for your review.
4 years ago
from St Robert, Mo
Domain ExpertiseExpert
Length of ownership1 week
Sturdy design
I bought it to replace the Weber Q that was stolen from my porch. I secured it this time. I only wish it had a cover like my Weber did? Any chance there's something compatible?
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME1 year ago
Thank you for your review. We apologize but there is no cover for this grill at this time.
4 years ago
from Illinois
Domain ExpertiseIntermediate
Length of ownership3 months
Low gas flow
First camping trip, this grill worked great. Ever since then the gas will not flow higher than the low setting. I have replaced the regulator twice and the hose once and used different tanks; gas flow still stuck on low.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME4 years ago
We're very sorry to hear this. We value you as a Char-Broil customer and want to help. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
5 years ago
from Foresthill, CA
Domain ExpertiseExpert
Length of ownership1 week
Broke after one use
I was great the one time it worked. Regulator broke after one use. Ruined my camping trip.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME5 years ago
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
6 years ago
from Western Washington state.
Domain ExpertiseIntermediate
Length of ownership1 week
Perfect size
I've only been able to use it twice, today being the second time. I don't care to fill my house with fried food so always had a small grill set just outside. I believe this is the best one yet.
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME1 year ago
Thank you for your review.
6 years ago
from Moline, IL
Domain ExpertiseIntermediate
Length of ownership1 month
Just Right for 2
I bought in April 2019 the ratings helped me to decide to buy and glad I did being made in the USA was a big factor plus ordering replacement parts. cooks great for the wife and me been using non stop beats the price of the portable weber Char- Broil has improved alot over the years well done keep up the good work and grill on
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
SME1 year ago
Thank you for your review.