Renewal Firming Day Lotion SPF 30
Product Details
Web ID: 2054689Love the lotion! Hate the bottle!
5 stars for the lotion itself, 1 star for the delivery system. I absolutely love this facial moisturizer. I am in my 50s and this is just perfect for my skin; adequate spf, moisturizes my skin without being too heavy and causing breakouts. Unfortunately, this pump is a pain to use. If I want a slightly different amount of the product it's hard to adjust to a half-pump, so there's sometimes product waste there. Also, by the time the jar is down to the last 1/3 I have to bang it and unscrew the top and use the straw piece to "stir" the cream so that it can be pumped out. I can never get the last 1/5 or so of the cream out of the bottom of the jar. I've turned it upside down to try to get it out but it won't budge, and the opening at the top is so small that I can't scoop it out, so the product left at the bottom is just wasted. I would be much happier with a pot of moisturizer rather than this pump bottle. I really hate that when I can no longer get any more product out of the jar, I'm just pouring money down the sink when I wash it out for recycling. Because of the difficulty of the pump jar, I have looked for other products but haven't found anything I like as much as this one. But also because of the pump jar, I'm still looking for a better alternative.
Customer review from burtsbees.com
Very disappointed
I was excited to see the new products from Burt's Bees, but this was such a disappointment ! I wanted a day face lotion with sunscreen , but this product feels and smells like sunscreen only. If I wanted that I would have used sunscreen.
Customer review from burtsbees.com
Response from burtsbees.com
Hello there. Thanks for giving our Renewal Firming Day Lotion a try. We're sorry to learn that our product didn't meet your expectations, and we want to make it up to you. For further assistance, please reach out to us at 800-849-7112 and mention the following reference number: 190724-000468. We look forward to hearing from you.
Perfect apart from pump design
The product itself is perfect but like a lot of the other reviews i have trouble getting the pump to work once the bottle is 3/4 empty, i have a little spatula i use to scoop it out so its not a huge inconvenience but still something they could consider fixing, apart from that its my dream product, affordable, SPF 30 and broad spectrum, glass bottle is environmentally friendly, it doesnt claim to but it really helped with my acne scarring im only 17 so i cant say much about what it does for wrinkles, Im on my second bottle and will definitely be buying a third
Recommends this product
Customer review from burtsbees.com
Love this product
Makes my skin look and feel amazing! Works well under foundation and I'm quite impressed with the results. Will definitely be buying more.
Recommends this product
Customer review from burtsbees.com
Perfect if you can’t do chemical sunscreens
I have been using this for years and hope they never discontinue it as I would be in deep trouble. Chemical sunscreens make my face so itchy I could scratch it off so I hunted for a few years for a sunscreen light enough to wear everyday that would protect my skin. This is the ONLY product I’ve found that works for me. Others I tried left me with discolored and sun damaged skin but this stuff just works. It is a bit thick so I do a couple pumps of this and mix it in my hand with a couple pumps of a light facial lotion. Together they go on smoothly and disappear into my skin. A little setting power and I’m good for the day! I use this every day in the summer and the rest of the year if I’ll be outside at all. It is seriously fantastic and I couldn’t live without it.
Recommends this product
Customer review from burtsbees.com
Excellent product
I read all the negative comments but I really like these products in the renewal line. I don’t think it’s too thick or smelly.i used another leading brand before changing and this works better. Thanks Burt’s Bees.
Recommends this product
Customer review from burtsbees.com
Disapointed
This was my first purchase of this type from Burt's Bees. I am switching as much as I can to animal cruelty free and natural products. But this was not for me. Very strong scent and much too greasy on my face. Really disappoints me due to the cost. I wouldn't mind so much if I could use it, but I can't tolerate it.
Customer review from burtsbees.com
Response from burtsbees.com
Hi, Alex. Thanks for giving our Renewal Firming Day Lotion a try. We're sorry to hear that our product didn't meet your expectations as this time, and we'd like to provide you with a better experience. So we can, please reach out to our team at 800-849-7112 with this reference number: 190628-000199. We look forward to hearing from you.
Horrible smell
I just bought this face lotion and the matching night cream at a local store here in VA and I can’t stand the smell! I thought since it was Burt’s Bees it would have a nice ‘natural smell’ but it doesn’t. It doesn’t smell fresh but old. Is it suppose to smell this way? I would return but didn’t keep my receipt but since it’s open I probably couldn’t return anyway! Bummer
Customer review from burtsbees.com
Response from burtsbees.com
Hi, Scarlett. Thanks for giving our Renewal Firming Day Lotion a try. We're sorry to hear that you're unhappy with the scent of this product. We want to turn things around for you, and we ask that you get in touch with our team at 800-849-7112 and mention the following reference number: 190624-001003. We look forward to assisting you.