Honey & Grapeseed Oil Hand Creme
Product Details
Web ID: 354170Disappointment
So disappointed! The old formulation was my absolute favorite and I went through so many of them. This new formula is not even close to what it used to be. Will not repurchase.
Customer review from burtsbees.com
Response from burtsbees.com
We appreciate your loyalty, and we're sorry that our Honey & Grapeseed Hand Cream didn't perform how you know and love. So we can understand what went wrong, please reach out to us at 800-849-7112 with #250207-000679. We look forward to chatting with you.
Wonderful product!
I received the hand cream as part of a gift set from a student one year. I had never tried Burt's Bees products before. I absolutely adore this hand cream and use it every single night at bedtime. The scent is pleasant and not overpowering at all. And I appreciate that the texture is so smooth and soft, not greasy or sticky at all, and it absorbs well. My only complaint is that it doesn't come in a larger size!
Customer review from burtsbees.com
Bummed about the change
Was the formula changed this past year? I use this hand cream every winter and it was always my favorite, but the one I got last month with new packaging does nothing. Looks like I’ll be researching a new hand cream.
Customer review from burtsbees.com
Response from burtsbees.com
Thank you for your loyalty and feedback. We're sorry our Honey & Grapeseed Hand Cream didn't provide the same results you enjoyed before, and we want to confirm it was reformulated. We'll tell our team you'd love to have the old formula available and want to improve your experience. Please call us at 800-849-7112 and mention #250121-000369. We hope to assist you soon.
Great for very dry hands
Works great on my very dry cracked hands. Smells nice. Not greasy.
Customer review from burtsbees.com
Subtly sweet
I love that a little goes a long way and that the scent is pleasant but not overpowering
Customer review from burtsbees.com
Has changed?
I used to love, really love the older version of this cream which had lots of beeswax, honey and other natural emollients! The new formula just doesn’t do anything!’What is magnesium aluminum salt doing in the natural brand creams? It is so frustrating that the company is not reading reviews and is discontinuing its best products like the Tomato Toner, moisturizing day cream, Baby bee skin cream, Evening Primrose Overnight cream in the cute glass jar, etc!!
Customer review from burtsbees.com
Response from burtsbees.com
Thank you for letting us know how much you enjoyed our Honey & Grapeseed Hand Cream, Kaly, however, we're sorry it didn't provide the same results you loved. We value your feedback and will pass it on to our team. In the meantime, we'd like to improve your experience. Please give us a call at 800-849-7112 and reference number 241112-000259. We look forward to hearing from you soon.
Hate the new formula
My entire family was loyal to the prior formula of ‘Honey & Grapeseed’ for over a decade and purchased in bulk on a regular basis. That loyalty ended when, to our dismay, we noticed the new formula was thin, watery, and required double the amount to achieve noticeably reduced moisturizing effects. Even then, the new formula simply does not compare to the former recipe. Shrinkflation occurs in ingredients used for products as well as with sizing, y’all. We have sadly opted for a better product that offers the richness previously provided by ‘Honey & Grapeseed’ —not gonna lie, we are bitter!
Customer review from burtsbees.com
Response from burtsbees.com
Ramon, we appreciate your loyalty and are sorry to hear about your recent experience with our Honey & Grapeseed Hand Cream. To assist you directly, please call 800-849-7112 with the reference number 240730-000084. Your business is important to us, and we hope to hear from you soon.
I’m addicted to the subtle fragrance!
A friend gave me a Burt’s Bees gift basket and this hand cream was my favorite product! I absolutely love the smell and found the cream gentle and quickly absorbed.
Customer review from burtsbees.com