AIR1800 Air Thread Serger Machine
Product Details
Web ID: 18787114Great Machine, Documentation Seriously Lacking
Fantastic price for air threading technology! I have been using this serger for a couple of months (as someone who barely used a very old 1980’s serger before) and my only complaint is the lack of adequate user documentation, especially for those new to serging - for example, how to remove or replace the needles, and how to remove the threads that come left on the machine when shipped. Being a product manufactured for the last couple of years, one would think there would be more videos/documentation on how to use and maintain the product, and for troubleshooting - which I have thankfully thus far not had need of! There is a tool that comes with the machine to remove/replace needles but you would never know it! It was pure trial and error and a fear of voiding my warranty by even trying to figure things out which are undocumented and make using the machine frustrating at times. The machine itself works like a charm and I am very happy with the price for air threading technology - which I swore I would have after my last serger from the 80’s…. I just hope it holds up well and gives me many years of flawless use! Would have been 5 stars but for poor documentation. Never assume a user has prior experience.
Customer review from brother-usa.com
Defective
The left needle thread breaks. There is so much resistance. I’ve adjusted the tension wheel both ways and the resistance is still the same. The right needle thread appears to be fine. I just received this serger a week ago and cannot use it because of this issue.
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother AIR1800. We appreciate your feedback. I’m sorry to hear that you are having needle thread breaking and resistance tension issues with the Brother AIR1800. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/AIR1800
I LOVE this Serger!
I love this serger! It is so easy to thread. I have had this machine for a few months. Perfect serging every time.
Customer review from brother-usa.com
Incredible machine!
I just opened my new air 1800 and I just love the machine. I was able to start sewing in less than 15 minutes! And that was reading the manual and threading, simply amazing! I would recommend this machine to anyone, especially those who are experienced sewists!
Customer review from brother-usa.com
It’s a breeze to thread!
I love this serger! It is a breeze to thread and it sews beautifully. All for a really good price.
Customer review from brother-usa.com
Amazing Serger!
[This review was collected as part of a promotion.] I was so excited to get this serger as I've wanted one for so long! It is surprisingly easy to thread (the thing I was most worried about) and it works so smoothly. It took a little bit of play time to figure out the tension, but once I got that, all systems were go and I can serge blankets in no time! Highly recommended!
Recommends this product
Customer review from brother-usa.com
Awesome!
[This review was collected as part of a promotion.] I’m kind of new to sewing and the Brother AIR1800 3/4 Thread Air Serger is so easy to use. I’m making pillows for a craft show and was able to make 100 pillows in one night. It cuts while you sew. Saved me so much time. I love how it threads it’s so awesome. It’s so easy to use. I highly recommend this machine. New to sewing or a expert you will enjoy using it.
Recommends this product
Customer review from brother-usa.com
Love this machine!
[This review was collected as part of a promotion.] When I first got this serger sewing machine, to say I was a little intimidated by it; would be putting it mildly. I didn't even open the box for the first few days. I had a serger given to me about 25 years ago. I never once threaded that machine. It had huge white spools of thread on it when it was given to me and I only used the machine on things that I could use that white thread on because there was no way that I was going to try and thread that machine. When they said that changing the threads on this machine would be a breeze, I thought "yeah, right", but it really IS EASY! I studied the directions for quite some time before getting up the nerve to try it...........thinking to myself.........this is probably not going to go as easily as they make it seem, but it really did. I was so impressed. The light on it is nice and bright so you can easily see what you're doing. So far I've just been practicing with different scraps of material that I have. So far I haven't had any issues with any material that I've tried to sew with it. It seems to do well with very fine material too. So now I can't wait to go shopping for some material for new curtains. It will be my first official project with it. So thrilled with this new machine!!
Recommends this product
Customer review from brother-usa.com