the Steam Zone™
Product Details
Web ID: 705861912 months ago
BEST EVER
FABULOUS and now it's discontinued... WHY... BEST steamer out there ... I have used it daily for years and years and now need another and WHY did they discontinue it. BBRING it back
Recommends this product
Customer review from breville.com
2 years ago
only lasted 3 years with limited use
worked perfectly for the first 3 years with limited use i.e. ...maybe 6-8 times per year and now only one side works. Very disappointing for such an expensive steamer.
Customer review from breville.com
Response from breville.com
Customer Support2 years ago
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_AU®ion=au&brand=breville with a subject line of BVAUS230501-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@breville.com.au and include the same information.
3 years ago
steamer just died
my steamer just showed an error 3 message, which means that it is not repairable. too bad, because breville does not repair or replace this product. so i have to purchase another steamer, but not sure i want to take the risk to purchase another breville item as they cannot service it if there are problems.
Customer review from breville.com
Response from breville.com
Consumer Support3 years ago
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
4 years ago
Works great
Works great. Had it for 5 years and still using 3ish nights a week.
Recommends this product
Customer review from breville.com
4 years ago
Easy and Healthy!
Great product. I like the ability to steam two different items at once
Recommends this product
Customer review from breville.com
5 years ago
Great Great Great I LOVE IT!!!
For many years i had simple oster veggie seamer from plastic and LOVED IT!!! Then it was off the market, mine died, and I could not find a design similar as they had too many peices to wash on a dual level plastic steamer. i ended returning one. as i researched i read on teh concerns of cooking/steaming on plastic and found the Breville Steamer. I have had good experiences with the brand name. At first when found this the stainless steel look durable and class, but it thought it was huge as first to have the tray and two pans. I decided to go for it on a special they had and have loved it since. Its so easy to fill with water and place teh plastic drip tray on there and the food actually cooks on the stainless steel tray or pan. I mainly use this for veggies paired with main course. Its easy and fast to throw the veggies in the Breville steamer and have something healthy with the main course dish. IT work well and steams veggies from carrot to broccoli very well. It does sound like a steam engine boat but its not annoyingly loud as it sounds the same as cooking sizzling meat. This is also very easy to clean and convenient. The plug is durable and not cheap so it does not look like it will waste after unplugging it to clean out the steamer over the years. I have gotten used to the large foot print and it is very light to take in and out of the pantry. I have not used the pans as much either as i love vegetables and have yet to play with steaming fish our poultry in it. I am very happy with my investment as it has done well for what i intended it to do. I love it!!!
Customer review from breville.com