Precision Brewer Glass-Carafe Coffee Maker
Product Details
Web ID: 6343847Do not buy
Do not buy this coffee pot! Our pot stopped working after 45 days. We had to go through the manufacturer's website and we never reached a representative. No one is ever avaliabe and they do not return your calls. Registering your coffee pot is a joke because it's hard to maneuver around it to add all your information for a response.
Response from Breville Consumer Support
We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250321MMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Great Coffee Maker
This machine is exactly what we had hoped it would be!! Makes great coffee, easy to setup for what ever you want to do.
Recommends this product
Customer review from breville.com
decent coffee, bad design
After six months the glass carafe began leaking, requiring us to purchase a replacement carafe (we opted for the thermal). The leaky carafe and drips from the filter basket caused the hot plate to rust and it is now completely corroded. It looks absolutely terrible. For the price, I would expect a better made product.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Sleek design
I have been eying this machine for months and so glad I finally made the purchase. I love the design. It works faster than the old drip maker and makes a good cup of coffee. I'm still getting use to all of the features. I do wish the parts were dishwater safe (they are not).
Recommends this product
Customer review from breville.com
instruction clarity lacking
How to cancel early?
Customer review from breville.com
Response from breville.com
Thank you for your review. You can cancel the brew by pressing the Start/Cancel button. If you continue to have questions, please feel free to reach out to us at 855.683.3535 or through our website's support hub. We're always happy to see how we might help.
Breville Precision Brewer
Makes great coffee, reason 4 and not 5 stars is it drips when remove pot to pour ( only 1 or 2 drops). Service when needed has been great.
Recommends this product
Customer review from breville.com
Temperature
Makes a good cup of coffee that isn't hot, have to microwave!
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. Per SCA standards as to the best temperature at which to drink coffee, the Precision Brewer will produce coffee at +/- 71-77C (160-170 F). But, we'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Best Coffee
I bought this coffeemaker a couple of months ago and just love it. The coffee is a perfect temperature but I can change it if I want as well as the brew settings. This is the fastest, best tasting coffeemaker I ever used. You can use cone or basket filters and even put your mug where the carafe would go and brew a single cup. You don’t have to struggle to put water or coffee in coffeemaker either.
Recommends this product
Customer review from breville.com