BTA820XL Toaster, 2 Slice Automatic

3.9 (291)
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Product Details

Web ID: 299977

Any way you slice it, breakfast will be better with Breville's intelligent toaster. Experience the amazing automatic features, including smart one-touch auto lowering and an innovative "lift and look" feature that automatically lifts bread so you can check toasting progress mid-cycle. Model BTA820XL.

  • Product Features

    • Internal "smart chip" lowers bread into toasting slots automatically with one touch
    • 900 watts
    • "Lift and look" feature automatically raises bread carriage during toasting without canceling or resetting the cycle
    • "A bit more" setting automatically lowers bread for additional toasting time
    • LED panel illuminates according to selected setting on variable browning control
    • Display also acts as a progress indicator, counting down the toasting cycle
    • Built-in thermistor technology regulates toasting time
    • Defrost, bagel and cancel control
    • 1-year warranty
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.9/5

291 star ratings & reviews

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25 days ago

Toaster short circuits within a few months!

We are loyal Breville customers and have bought numerous products from them, including an Oracle Touch espresso maker. About 9 months ago, we bought this toaster, and it has now short-circuited and can no longer be used. This is actually the second time this has happened to us with the same toaster! The first time, we assumed that it had been a freak occurrence and replaced the toaster. What is wrong with this product, and why hasn't Breville fixed it? I had a similar toaster in the UK that lasted 6+ years (it would still work if we were able to use it with a power converter!). Breville should do better with this product.

Recommends this product

Customer review from breville.com

6 months ago

Gets The Job Done

I bought a new Breville to replace my 10 year old Breville. It's nice looking and fits just right on my counter. I did notice that the dial setting is a little bit different - a lower number setting to get the toast color that I like.

Recommends this product

Customer review from breville.com

8 months ago

Disappointed

We had relatively good success, then the bread holder on one side got off its track and did not fully come up. Eventually you could use one side of the toaster, but if you used the Lift and Look button, the side that worked just started going up and down and would not stop until you hit the cancel button. Overall we like how solid the product was, the the internal operation was the downfall. I wish I could say I could recommend this toaster. I suppose it depends how well Breville stands behind its products.

  • Photo from Chris

Customer review from breville.com

Response from breville.com

Customer Service8 months ago

We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.

10 months ago

Overall Good Toaster

I bought this toaster for the automated features, but what I've found is that the browning is darker on one side than the other. Overall this is a good toaster with some good features.

Recommends this product

Customer review from breville.com

10 months ago

Great toaster but didn’t last long

I bought this toaster 2021, it works great, then I bought one for my mother in law for Christmas a year after, mine starts not working properly this week, it’s only works one side, I think breville is a great brand, supervise it’s happens in the third year, I was expecting it’s can last longer than this

Customer review from breville.com

Response from breville.com

Customer Service10 months ago

We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.

11 months ago

Had a problem that was resolved

Toaster kept tripping outlet to shut off but no other appliance did. Was sent a new toaster and returned defective one. Was still under 1year warranty. Happy with the service.

Recommends this product

Customer review from breville.com

11 months ago

Rising problem

I received this toaster as a graduation gift 2 years ago, at first it worked great, it toasts evenly over all it was an amazing gift. Recently the rising is not working at all and all the lights will blink and a clicking noise will happen, I have to unplug from the power outlet and dig out the toast with a fork. Every once in a while it will work like normal but rest assure it will eventually not return my toast.

Customer review from breville.com

Response from breville.com

Customer Service11 months ago

We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.

1 year ago

Love It!

I’ve had this toaster for about 4 years now (at least) and it has been just fantastic. Really consistent, and I love both the “a bit more” and “lift and look” features. Was tempted to buy the same for my office but I don’t love my co-workers that much LOL.

Recommends this product

Customer review from breville.com