Multiserve Coffee Maker
Product Details
Web ID: 101471491 year ago
from Manitoba
Not satisfied.
I don't like it. Coffee is awful and I have tried many settings, water and coffee levels and can't get anything to taste right. I am going to try and return it.
Customer review from braun.com
Response from braun.com
Delonghi1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
1 year ago
Terrible Coffee, Terrible Over-Engineered Product
Within two weeks the display screen broke. You can't tell what time it is and it's difficult to set the auto brew function. The machine pumps water too fast over the coffee and it overflows ever time. Coffee is bitter and generally un-enjoyable. We contacted Braun customer support to get a replacement unit sent due to broken screen - what a wonderfully painful process that took about a full month. They contacted me to say they were sending a different model which I approved - what they failed to mention was that they were sending a different color. We received the ugly white unit about 6 to 7 weeks after first submitting the ticket. We contacted customer support again informing them that we were never told we would be getting a different color. Surprise - nothing they can do! I'll be selling the broken model as well as the brand new model and buying a different brand that actually makes a decent cup of coffee and doesn't break within a month of owning it. I'll never purchase a Braun or Delonghi product again and I'll be passing along my negative experience to anyone who asks.
Customer review from braun.com
Response from braun.com
Delonghi1 year ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
1 year ago
from Montreal
Love it.
Amazing machine. Coffee is top tier. Love the design too.
Recommends this product
Customer review from braun.com
1 year ago
from Canada
Received Free ProductNo
Cafe in my home
The KF9050BK Braun MultiServe Coffee Maker is a versatile addition to any coffee enthusiast's kitchen. It impresses with its sleek design and multifunctionality. Whether you want a single cup or a full carafe, it offers a variety of brewing options, accommodating different preferences. The brew strength settings ensure you get your coffee just the way you like it, and the freshness indicator is a handy feature. With its reliability and flexibility, this coffee maker is a great choice for those who appreciate a good cup of coffee.
Recommends this product
Customer review from Home Tester Club
2 years ago
from Red Deer, Alberta
Do not recommend purchasing this product
I have hardly used this product, at best 15 times in the two years of owning it which was also unused for half of the stated time due to being in storage. The LED screen does not display correctly and a number of features do not work, basically making it ineffective and useless. It would be more understandable if this product was used many times not after no more than 15 uses. For what I paid for this it should be too teir for coffee makers. I just want a refund at this point.
Customer review from braun.com
Response from braun.com
DeLonghi Customer Care2 years ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-888-335-6644. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
2 years ago
from Wayne, NJ
Does not last longer than a year
This product is TOP NOTCH. But will not last longer than a year. In 3 years I’ve had 3. A waste of my time and money
Customer review from braun.com
Response from braun.com
DeLonghi Customer Care2 years ago
Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
2 years ago
from Canada
Received Free ProductNo
It's everything plus the kitchen sink
I never thought I needed one until I got one, this coffee maker is something you purchase if you never want to have to buy a coffee maker again. It has so many features, even a month later I'm still trying to figure them all out! Oh, and it brews a great pot of regular old coffee too!
Recommends this product
Customer review from Home Tester Club
2 years ago
Disappointed
Purchased for months then today keeps showing error code “e04”. No matter how we restart or try to do clean, none of then work. Have to put it in closet forever now.
Response from Braun Customer Care
Braun Customer Care2 years ago
Thank you for taking the time to provide valuable feedback about our Multiserve Coffee Maker. We apologize that your experience was less than ideal, and we hope you ‘ll give us the chance to assist you with this matter. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
