Boutique Collection™ Rocking Seat™ - Bella Teddy™
$74.99
Product Details
Web ID: 180761912 years ago
from Arkansas
Super cute, love it!
I LOVE this rocker! Only problem is, the toy bar is missing and I don’t know how to go about getting one. that’s the only reason I’m not giving full amount of stars. If I had received that piece, it would have 5 stars no doubt.
Recommends this product
Customer review from kidsii.com
3 years ago
from New Zealand
Pretty cruddy design, looks nice
Don’t fall for the “ingenuity” brand. This thing is made with zero ingenuity. For a product made for babies who are notorious for spilling and poonamis, the removing of this seat cover to clean its “plush fabric” is a joke with zero forethought by the designers. Adjusting the straps won’t happen either. Total waste of materials. Makes me sad seeing this kind of ineptitude.
Customer review from kidsii.com
3 years ago
from Phila
How to get child jn there!???
The straps seem way too small and the overhead toy does not click in - this item seems like junk. Can someone from Ingenuity please help!?!?
Customer review from kidsii.com
5 years ago
from Los Angeles
Straps too small and impossible to adjust
Too bad we received this as a gift and can’t return it. I would rather return and get a different brand. The straps are way too small and tight on my small 10lb baby. Even when he was a newborn at 6lbs, the straps were impossible to adjust to the lower level and it became too tight. We waited for him to get a little bigger to try it again and now the straps won’t even reach to buckle. Also, the locking mechanisms are not very sturdy. We put it away and tried to reassemble to try it again and one of the mechanisms broke. Save your money and space and purchase something better. I tried contacting the manufacturer today, we will see how helpful they are......
Customer review from kidsii.com
Response from kidsii.com
Ingenuity Consumer Services team3 years ago
Hi, this is Sarah from Ingenuity. We’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
6 years ago
from Winnipeg/MB
The people who make them don't seem to use them.
Was super excited to try this with my new baby, however it required adjusting the straps that hold the baby in the seat. This is next to impossible due to the design of the straps and plastic adjusters and clips. It's very, very, very, very difficult to undo the stars to readjust them. Been at it for an hour and still haven't been able to undo the from the plastic buckle used to adjust the strap length. It's one of those products where it's very event that the people designing the products don't test or use them, themselves.
Customer review from kidsii.com
Response from kidsii.com
Ingenuity Consumer Services team3 years ago
Hi, this is Sarah from Ingenuity. We’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
6 years ago
from NY
Disappointed!!
My son has reflux and I searched everywhere for a chair like this. Finally finding this at Buy Buy Baby an hour from my home I was excited and my son loved the chair and slept great! After 3 days the motor of the vibration seat died. I called the manufacturer and was told it would take 3-5 weeks for a replacement part. I took the chair back to the store and luckily they had one left in stock. After 24 hours with our new chair the motor went again! The chair is ran on batteries- all music worked, you can hear the motor trying to work and it does not. I changed the batteries and still nothing. I called the manufacturer again and once again was told there was nothing they could do other than order me a replacement part and wait for it to arrive in 3-5 weeks. So unfortunately I will drive another 2 hours to the store to get a full refund and begin my search for another chair that my reflux baby can sleep in.
Customer review from kidsii.com
Response from kidsii.com
Ingenuity Consumer Services team3 years ago
Hi, this is Sarah from Ingenuity. We’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
6 years ago
from Calgary, AB
Fabric is terrible
I've owned this seat for 5 months and the fabric is tearing, the seat seams are coming loose and the fabric is all pilled just from my daughter sitting in it. I typically LOVE the ingenuity products but the fabric on this one makes this product non recommebdable for me.
Customer review from kidsii.com
Response from kidsii.com
Ingenuity Consumer Services team3 years ago
Hi, this is Sarah from Ingenuity. We’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
6 years ago
from Texas
Worst product
Bought this less then a year and vibrating with in two months . 3 months later seat cover started to tear and company refused to replace it even though I got warranty on it . Do not buy. I would give it a 0 if i can . Buy from another company
Customer review from kidsii.com
Response from kidsii.com
kidsiipwr6 years ago
Thank you for contacting us! We're so sorry to hear your experience. Our Kids2 Care team would like to assist you directly. We have sent them your email address and you should be contacted soon.