Bass Module 500 Wireless Subwoofer (Black)
Product Details
Web ID: 18152954Great Bass!
This is an amazing bass and really improve the experience even if you have a 900 soundbar. I will recomend to wired the bass to avoid popping sounds, after I did that the sound was amazing.
Customer review from bose.com
Bass 500 unit
I bought this a few weeks ago and I love the sound that was added to the soundboard. Clear crisp bass was added.
Customer review from bose.com
Not working
My Boss Acoustimass bass module 500 just stopped working suddenly and I bought it 3 years ago. Can I get any tech support?
Customer review from bose.com
Everything is Not so “smart”
Got the 500 soundbar and definitely needed some bass. Paired it with this 500 subwoofer and actually sounds great with Bluetooth, not so good with the TV. Using eArc hdmi(tried optical too) and there is zero bass. Changed the settings and still can’t get the bass to sound like Bluetooth. Not so “smart” and isn’t a easy plug and play setup as you need WiFi and a smart phone. What happened to the basics simple setups things used to be...
Customer review from bose.com
Response from bose.com
Hey MJ, It's brilliant to hear that you enjoy using the Bass Module 500 with your soundbar, but are so far only able to enjoy it with Bluetooth sources. It sounds like you may need to modify your TV's audio settings, as it may not be sending surround sound audio. The Soundbar 500 supports Dolby Digital audio. Be sure that your TV is set to output this audio to enjoy full bass audio on the bass module. If you need help with the setup process, we're always happy to help! Our contact info can be found at the bottom of this page. Andy - Customer Support
Amazing bass quality
Very full robust sound, this speaker has the potential to vibrate my townhome with deep bass power but with no unwanted rattle or feedback. Another amazing product from Bose
Customer review from bose.com
Broken after 2 years
I bought this bass module around 2 years ago. I've had multiple connection problems with the bass module and the soundbar. Recently the bass module stopped working. The lights don't light up anymore and it's pretty much useless now. I don't recommend this product.
Customer review from bose.com
Thunderous bass!
I bought this around 6 months ago, and I just can’t believe the amount of bass coming from such a small enclosure. It can be heard throughout my entire house, and even still sounds good!
Customer review from bose.com
Rattling Noise
I started to hear this rattling noise randomly. Iive googled this issue and some say to do a firmware update, but, its already updated.
Customer review from bose.com
Response from bose.com
Hello! It's great to hear you've done some research on this and I would love to help further! If you are experiencing a rattling noise, it is always a good idea to check whether something nearby the speaker could be vibrating against the speaker or other surface nearby. Bass frequencies can cause strong vibrations! If nothing nearby seems to be causing the rattling then please do reach out to us as we'd love to help! https://bose.life/2P7Tuqt Keith - Customer Support