BM3850 Electric Sewing Machine
Product Details
Web ID: 17299639Could be better
It’s a decent machine but it doesn’t have the ability to sew properly unfortunately. The tension is great but it bird nests constantly and is so annoying. Not all that impressed.
Customer review from brother-usa.com
I love my new machine!
I love my new sewing machine! (I had an older model Brother) Altho I may never use some features, like a buttonhole, (only simple alterations) I am very glad I have this new one. The bobbin drop is great too. So far, I am enjoying this very much, and have made a couple eyeglass cases with foam, and it worked great.
Customer review from brother-usa.com
Tricky for me
Seems simple but can't get it to sew pants. Gave up n did it by hand.
Customer review from brother-usa.com
Response from brother-usa.com
We are sorry to hear that the machine is not working properly. The link below should help when the machine is not sewing or producing stitches: https://help.brother-usa.com/app/answers/detail/a_id/65149 If you are still experiencing the same issue, please contact Brother Customer Service at: https://www.brother-usa.com/support
Solid purchase
I bought this as a beginner machine and have completed several projects with it. I wish the foot pedal chord was longer, and had more control, but overall it is a solid machine with low maintenance.
Recommends this product
Customer review from brother-usa.com
Terrible Purchase
When this product arrived, it was securely packaged as one should expect. However, in the first use the problems became abundantly clear. It sewed at a rate that was uncontrollably fast, which also made the machine shake so hard it would move around the table. Even if I had been able to lower the sewing speed so as the make it reasonable, both the upper and lower tensions were incredibly off, so as to make sewing properly impossible. It seemed that both were simultaneously absurdly loose and incredibly tight. No amount of adjustment of either made any difference for more than a few stitches. I have spent weeks troubleshooting the machine and finally took it in for (extremely expensive repairs), that came to the conclusion that it was damaged before I received it. While externally it is a very pretty machine, it is absolutely not worth any of the time or money or hassle and I sincerely wish I had bought a different brand.
Customer review from brother-usa.com