RC503 3-Cup Rice Cooker And Warmer
Product details
Web ID: 2253706Ratings & Reviews
23 customer images
Failed after 4/5 uses
Rice cooker used a few times and it no longer works. Waste of money.
Customer review from blackanddeckerappliances.com
I am confused
The cooker is great but the measurements are very confusing to me. The instructions say for 1/2 rice measure, amount of water is 0.5. There is 1/4, 1/2, and 3/4 marks on the cup. What does the 1/4 yield?
Recommends this product
Customer review from blackanddeckerappliances.com
Non stick coating is flaking
Saw another review where the pot lining began to flake off of the bottom after only several months of use. That is the same thing that is happening to mine. Love how it works but extremely disappointed in how quickly the non stick coating is flaking.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Hi Bill, Thank you for sharing your experience with the 3-Cup Rice Cooker. We’re glad to hear you enjoy how well it cooks, but we’re very concerned about the non-stick coating flaking after only a few months of use. That’s not the durability we expect from our products, and we understand how disappointing this must be. We’d like to assist you directly with troubleshooting and replacement options. Please contact us at empowercustomerservice@spectrumbrands.com or call 973‑287‑5134, Monday–Friday, 9am–5pm, so our team can help resolve this for you.
Not so great
The non stick coating is bubbling off after a handful of uses in 5 months.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 3-Cup Rice Cooker. I’m sorry to hear of the experience you've had with your rice cooker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Great features
I bought rice cooker this month works great rice comes out perfect
Recommends this product
Customer review from blackanddeckerappliances.com
Undercooks rice 100% of the time
This rice cooker undercooks rice every time. Have never had this issue with previous rice cookers. Will be returning.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 3-Cup Rice Cooker. I’m sorry to hear of the experience you're having with your rice cooker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
No worth it
I bought this a month ago. Only used it 5 times and it already stopped working.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 3-Cup Rice Cooker. I’m sorry to hear of the experience you're having with your rice cooker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Works well
I bought this for myself as I live alone. It's small and only makes 3 cups cooked rice but that's fine for me. That amount is 1 meal with leftovers.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for sharing your feedback regarding your Black+Decker 3-Cup Rice Cooker. I’m glad to hear that your rice cooker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42370737 so that I may better assist you.