Helix Performance Premium 5-Speed Hand Mixer
Product Details
Web ID: 16128522Mashed Potatoes!
Making mashed potatoes with the helix beater, so I don’t scratch my nonstick potato cookpot.
Recommends this product
Customer review from blackanddeckerappliances.com
Customer
The hand mixer is too light and the plastic beaters need to be replaced with stainless steel.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear that you're somewhat disappointed with the design of your hand mixer, and the beaters. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42560783 so that I may be able to better assist you.
Plastic Not Good
Mixer is not a good construction, does not work on full mixing bowl
Not impressed
Want to give it five stars but can't due to the way the beaters need to be ejected. My husband even had a hard time rejecting the beaters. Manufacturer's need to keep in mind people may have limited strength issues and where this ejection takes place is beyond convenient. I love the turbo speed. The beaters could be more self cleaning than what they are. I find the beaters leave a significant amount of batter on them.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I'm sorry to hear that you're unhappy with the design of your hand mixer. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42555146 so that we may better assist you.
Mixer beater broke off while I was using it
[This review was collected as part of a promotion.] Hi I have had this mixer for a little over a year. I don't use it that often. Today the beater broke off while I was using it. It broke so it is still stuck in the beater hole. I really liked this mixer. It was light and I really don't need a big one But now I don't have a working mixer. I would like black and decker to send me a working one.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear of the experience you've had with your hand mixer. However, I'm happy to advise you that we are sending out a replacement mixer to you under the warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42552751 so that I may better assist you. We look forward to hearing from you.
No Slow Setting
This mixer is a powerhouse, and works through thick batters well. It’s easy to handle, but doesn’t have a “slow” setting, which I use for many recipes, including breads.
The perfect mashed potatoes
The mixer i brought is great. I made mashed potatoes for dinner and it came out perfect with no lumps.
Recommends this product
No good
Had potential but didn't work. Mixer blade wouldnt stay on and it started leaking through and coming out the bottom. Not worth the purchase.