Helix Hand Mixer
Product Details
Web ID: 9758958Mashed Potatoes!
Making mashed potatoes with the helix beater, so I don’t scratch my nonstick potato cookpot.
Recommends this product
Customer review from blackanddeckerappliances.com
Customer
The hand mixer is too light and the plastic beaters need to be replaced with stainless steel.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear that you're somewhat disappointed with the design of your hand mixer, and the beaters. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42560783 so that I may be able to better assist you.
Not impressed
Want to give it five stars but can't due to the way the beaters need to be ejected. My husband even had a hard time rejecting the beaters. Manufacturer's need to keep in mind people may have limited strength issues and where this ejection takes place is beyond convenient. I love the turbo speed. The beaters could be more self cleaning than what they are. I find the beaters leave a significant amount of batter on them.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I'm sorry to hear that you're unhappy with the design of your hand mixer. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42555146 so that we may better assist you.
Mixer
I bought it on new years day. Used it to mix waffle batter and works great.
Customer review from blackanddeckerappliances.com
Great features
I bought this early September and used it for the first time September 26th. I works very well and I really like the Turbo button.
Recommends this product
Customer review from blackanddeckerappliances.com
Great - easy inserting beaters
I received as gift and very happy with how it works - the holder is great
Recommends this product
Customer review from blackanddeckerappliances.com
Puissance
J'ai choisi cet appareil à cause de sa puissance. La crème s'est fouetté en un rien de temps! Jusqu'à date je suis très satisfaite. Grâce au casier pour les accessoire, je ne les chercherai plus dans tous les tiroirs :)
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Merci d'avoir partagé vos commentaires concernant votre batteur à main Black+Decker Performance HELIX™ Premium. Je suis ravi d'apprendre que votre batteur à main fonctionne bien pour vous ! En ce qui concerne votre note, veuillez me faire savoir si je peux faire quelque chose pour améliorer votre expérience. Veuillez me contacter à youropinionmatters@spectrumbrands.com et numéro de référence 42363871 afin que je puisse mieux vous aider.
Not impressed
The helix beaters are not efficient. I cannot go past 2 or 3 or batter ends up splattered outside the bowl on everything. The mixer also speeds up without changing the speed.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear of the difficulties you're having with your hand mixer. However, I'm happy to advise you that we have released a new hand mixer to ship out to you under the three year warranty. If you have any questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42345635 so that I may better assist you. We look forward to hearing from you.