8-Slice Extra-Wide Convection Toaster Oven
Product Details
Web ID: 67166702 years ago
from Ontario
LOVE THE EXTRA-WIDE DESIGN
Love the extra-wide design, but with daily use (as in 3x daily) it lasted less than a year.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Consumer Service2 years ago
Thank you for providing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m sorry to hear of the experience you've had with your oven. However, I'm happy to advise you that a replacement oven is being shipped out to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42397430 so that I may better assist you. We look forward to hearing from you.
3 years ago
from Blythewood, SC
Didn't Last
This is the second B&D convection oven I have bought. The first one lasted about 3 years and then just died! Hope this one lasts a lot longer. I reordered the same one as I like the size.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Consumer Service3 years ago
Thank you for offering your feedback regarding your Black+Decker Extra-Wide Toaster Oven.. I'm sorry to hear that your original oven had stopped working, but I'm glad to hear that you had liked the size of it. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new replacement oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42210442, so I can address any of your concerns.
3 years ago
It doesn't bake right mainly due to low temperature. It doesn't heat up to the right temperature.
3 years ago
from Ottawa, Ontario, CANADA
ot the Quality One Expects from B&D
We bought this toaster oven to replace a B&D T660D which had been in the family for over 30 years. This one felt cheap to begin with, and stopped working correctly less than 12 months after purchase. In toaster mode, it seemed to take a long time to toast, and the results never seemed to be consistent. The only saving grace is that it is supposed to have a 2 year warranty. We'll see how much of a hassle it is to get fixed. Highly recommend you look for another make and model.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Customer Service3 years ago
Thank you for providing your feedback regarding your Black+Decker Extra-Wide Toaster Oven. I’m sorry to hear of the experience you've had with your oven. However, I'm happy to advise that a new oven has been released to ship out to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42166915 so that I may better assist you. We look forward to hearing from you.
4 years ago
I could not live without this convection oven!
I have had this particular convection/toaster oven going on 4 years. I use it for 95% of my cooking needs. I don't believe I use my gas oven more than once or twice a year. This little thing has so much room! We re-heat pizza often in it, I can cook a main dish & two sides in it, or a (9x13 pan). You know those huge Costco Chicken Pot Pies? Yes, it fits in there!! I love, love, love this oven. I would not trust any other. It did take a day or so to get used to it, like what temp and how to toast grilled cheese sandwiches, etc. The only issue I noticed that is easily remedied is that if you set the timer for only 5 minutes, the timer will not go off and it will continue cooking. I believe this warning is in the instructions. So just set your timer on your stove, phone, etc. But anything over 10 minutes is fine. I'm buying one for my daughter's new apartment and thinking about getting a second one to put away in case this one finally goes out and they don't stop selling them. Love it!
4 years ago
from Florida
Love it!
[This review was collected as part of a promotion.] I really enjoy using this extra-wide toaster oven. I don't need to wait for it to heat up and can just place my food in it turn it on and it will be ready in no time. The knobs are self-explanatory so you can get your settings just right depending on what you are cooking. I have actually used this over my microwave when heating up leftovers. It is also big enough to make a frozen pizza making meals easier for myself. Overall I love all the features and how well this works and would highly recommend it!
Recommends this product
Customer review from blackanddeckerappliances.com
4 years ago
Hi, I am a bit confused how to work the BAKING part. For example. I made a pie and wanted to bake it. I put the temp on 350 degrees. 45 mins but BOTH top and bottom heating elements come o, he top elements burnt the top of the pastry? Is the top element supposed to come on when baking also? I thought it was just for toast and broil. I look forward to hearing from you :)
4 years ago
from Iowa
Overall is good
[This review was collected as part of a promotion.] I have been using this toaster oven for a while and it works well overall. I dont like the three knobs design. One knob is for timer for toasting only and the other knob is for timer for baking/cooking. The top knob is for the temp and in order for the toast to work the temp knob needs to be turned to toast and then timer knob adjusted to the time you want. Everything else seems to work just fine. This is used daily in our break room at work. The fan in it did make a wierd noise for a lil bit, but seems to have gone back to normal.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Customer Service4 years ago
Thank you for providing your feedback regarding your Black+Decker Extra Wide Toaster Oven. I’m sorry to hear that you're not fully happy with the design of the dials. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42099149 so that I may be able to better assist you.
4 years ago
from Fenelon Falls ON Canada
BELT SANDER
[This review was collected as part of a promotion.] I am using the sander for ceramic and chinaware for mosaics. It is working much better than my grinder. Easier to smooth out the edges and easier on the fingers. I am pleased with this purchase.
Recommends this product
Customer review from blackanddeckerappliances.com
I own this toaster oven and love it. I would like a replacement for the crumb tray. can you help me with this?