2-Slice Extra-Wide Slot Toaster
Product Details
Web ID: 67166663 months ago
Lasted Less than One Year
This toaster lasted less than one year. It will not lock into position when you push the lever down to begin toasting. The heating elements only work when the lever in down. Even when it was new, it never toasted both sides of the bread.
Customer review from blackanddecker.com
Response from blackanddecker.com
CS3 months ago
Hello. We appreciate your feedback on the T2569B. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter. Thanks, Mitzy, BLACK+DECKER
6 months ago
from New York
The side of the toaster gave me 2nd degree burn
As I was toasting my pop tart it got jammed inside and wouldn’t come out, the toaster jammed and the button to release the food got stuck. The toaster starting smoking and as I tried to unplug it the the pastry popped out causing me to hit my arm against the toaster. I have 2nd degree burn now with blisters and no oven :(
Customer review from blackanddecker.com
Response from blackanddecker.com
CS6 months ago
Hello. We appreciate your feedback on the T2569B. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter. Thanks, Mitzy BLACK+DECKER
1 year ago
from Glendora
Nice and toasty
I just used my toaster for the first time this morning and it did a great job.
Recommends this product
Customer review from blackanddeckerappliances.com
1 year ago
from Massachusetts
Great features. Built well
This is the second black and decker toaster I have owned. The one I am replacing still works but it’s 21 years old and I felt the need to replace it. My daughter was moving from home so I gave it to her.
Recommends this product
Customer review from blackanddeckerappliances.com
2 years ago
Black and Decker toaster
I thought this was a Matt Black finish. I kept it because of the size but it leaves fingerprints and that's what I was trying to avoid.
2 years ago
from Manitoba, Canada
Good quality for my money
Liked the black exterior and the wide slots in side.
Recommends this product
Customer review from blackanddecker.com
2 years ago
from Indiana, pennsylvania
Terrible!
We have had this toaster under a year and now it is burning toast even on the 2 setting. I think it should have lasted longer than a few months!!!!
Customer review from blackanddecker.com
Response from blackanddecker.com
CS2 years ago
Hello. Thank you for taking the time to provide your feedback. We are sorry that you had a negative experience with T2569B. We would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket 7451785 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product. Thanks, Jessica BLACK+DECKER
2 years ago
from Colorado Springs, CO
Bagel function does not work
Our old Black&Decker Toaster failed after many years of faithful service. When we started shopping for a replacement, the one feature we wanted again was the Bagel button. A few other manufacturers offered Toasters with a Bagel button, but it would only extend the Toasting Time – not turn off the outer coils. The Black&Decker T2569B is supposed to turn off the outer coils when the Bagel button is pressed. It does not. Very disappointing.
Customer review from blackanddecker.com
Response from blackanddecker.com
BLACK+DECKER ® 2 years ago
Hello Dry White Toast. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with your Toaster. I would like to assist you with getting in contact with our Customer Service Team that manages this product. Please send an email to WECARE@sbdinc.com and reference ticket #7098561 so we may have all information available from your review. We may require additional information before we are able to forward your case to the appropriate customer service team for this product.