SurfaceSense Lift-Off Vacuum

4.6 (331)
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Product Details

Web ID: 17109100

Bissell SurfaceSense Allergen Lift-Off pet vacuum uses advanced technology which offers you a quick, automatic and hands-free transition for optimal cleaning performance on any floor type. Plus, the tangle-free, multi-surface brush roll has stiff bristles for cleaning carpet and soft bristles for vacuuming hard floors, so it can pick up everything from fine dust to larger debris. You can now easily switch from a powerful upright vacuum to a detachable, portable canister to conveniently clean hard to reach areas, high and low. This machine helps capture and hold dust and allergens 1 inside the vacuum so they don't escape back into the air you breathe with our sealed HEPA allergen system. You can feel confident tackling any mess with this versatile vacuum, and when you buy a Bissell product, you help save pets, too. Bissell proudly supports Bissell Pet Foundation and its mission to help save homeless pets. We're proud to design products that help make pet messes, odors and pet homelessness disappear. One from non-living sources.

  • Product Features

    • Product dimensions- 12" L x 11.93" W x 44.65" H
    • Product weight- 15.5 lbs
    • Every Purchase saves Pets, Bissell proudly supports Bissell Pet Foundation and its mission to help save homeless pets
    • SurfaceSense technology, automatically transition from carpets to hard surfaces
    • Lift-Off detachable pod, easily switches from a powerful upright vacuum to a detachable, portable canister vacuum
    • Sealed HEPA allergen system. Helps capture and hold dust and allergens from inside the vacuum so they don't escape back into the air you breathe. May be helpful for pet owners and allergy sufferer
    • LED headlights, Illuminate dirt and pet hair wherever it's hiding
    • XL capacity dirt tank, no need to clean your vacuum after you use it thanks to the tangle-free brush roll and a hands-free empty dirt tank that empties with the push of a button
    • Swivel steering, make vacuuming around furniture a breeze
    • 5-year limited warranty
    • Resin (Vinyl/Poly Vinyl Chloride), Corrugate/Boxes, Copper
    • Wipe Clean
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.6/5

331 star ratings, 329 reviews

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2 months ago
from Undisclosed

Nice vacuum for the money, works nicely on multi-surfaces.

[This review was collected as part of a promotion.] Great for floors with different surfaces, rug to hardwood flooring etc.Vacuum has good suction and is not too heavy. Picks up dog hair well. Wish it had a longer cord ..

Recommends this product

Customer review from BISSELL Homecare

2 months ago
from Undisclosed

I did buy this product again, we have two.

[This review was collected as part of a promotion.] We have two of these 3418 vacuums... one for the upper level of the house, one for the lower level. This is a good product but there are a couple of issues. First when compared to our older 2817 vacuum, the hose is too short even though this is a Lift Off type vacuum. It makes it difficult to use at short distances from the machine without the vacuum turning over unless you lift it off, which is not always convenient for quick clean-up. Next the Pivot Turbo Brush does not clean the steps or furniture anywhere near as well as the older Turbo Eraser type attachment. Also the Pivot Brush does not work well at angles...it needs to be used flat to the carpet. We may have to consider buying a new Turbo Eraser attachment if they are still available.

Recommends this product

Customer review from BISSELL Homecare

3 months ago
from Doylestown, PA

Do Not Buy For Thicker Carpets

Bought this for my wife for Christmas 2024. Bought the entire matching line-up for her as a great surprise, carpet steam cleaner, spot steam cleaner, multi surface steam cleaner and vacuum. To our surprise, this vacuum does not work on thicker rugs and def not on shag rugs. Our older model from 10yrs ago worked great on all areas. Never an issue. Thought the same would be true for this model. Well I was wrong! I don't know if it had a brush on/off switch, would correct the problem but we can't vacuum for more than 15 seconds before the leds flash and the brush stops on our area rug. Nothing is stuck on the roller. It just can't handle thick area rugs/ carpets. Very disappointed as we like the more mature color way and how the black and rose champagne stands out over a Joker inspired color scheme.

Customer review from BISSELL Homecare

Response from BISSELL Homecare

bissellpwr3 months ago

Sorry you're having this issue. Please try turning the brush roll off when using it on high pile rugs. Our Consumer Care team is always available to assist you at support.bissell.com.

3 months ago
from Madison, WI

Great Gift!!

[This review was collected as part of a promotion.] Got this as a Christmas gift for my dad to replace his old Bissel. I didn't know you could fall in love with a vacuum but I was proven wrong. We have four cats and this has cleaned better than any other vacuum we've ever had. We did have a minor issue where we were sent the wrong product and the customer service helped me within seconds on Christmas Day! Great product, great company. #sweepstakes

Recommends this product

Customer review from BISSELL Homecare

3 months ago
from Undisclosed

Would Recommend to Anyone with Pets

[This review was collected as part of a promotion.] Cleans well and is very quiet. Works perfect for pet hair as it claims. I had a minor issue regarding purchasing it online but customer service solved it within minutes ON CHRISTMAS DAY! #sweepstakes

Recommends this product

Customer review from BISSELL Homecare

4 months ago
from Austin, TX

Poor quality, not worth the frustration

I owned a previous year model and only replaced it because a part broke and it would stand on its own. I replaced it with the upgraded version of what I had (with lift off feature being new) because the old one worked so well. This one is sub par. The wheels squeak, the handle pops when you pull the unit towards you, the plug fits loose in all outlets (constantly unplugs), and the suction is terrible. My animals aren't shedding less, the unit picks up half the hair. Wish I hadn't thrown out the packaging in my excitement, is return it- instead this month old unit getting donated and I'm switching brands.

Customer review from BISSELL Homecare

Response from BISSELL Homecare

bissellpwr3 months ago

Oh no, Sadie! We're sorry to hear you're not pleased with the vacuum. You have a warranty with BISSELL and we're here to help get you back to cleaning at support.bissell.com.

4 months ago
from Eastlake Ohio

Poor design and suction.

The crevice tool is awkward to use since you need to use the entire hose extension as well. The pickup wasn't great and the floor sense feature is pretty much useless.

Customer review from BISSELL Homecare

Response from BISSELL Homecare

bissellpwr3 months ago

Thanks for your feedback as we are always looking to improve our products. If we can help with your machine, please don't hesitate to contact us directly in the future at support.bissell.com.

4 months ago
from Tampa, FL

Stopped working after 3 minutes

Brand new vacuum that is replacing a 5 YEAR old Samsung battery vacuum that never gave me any issues. I decided to back to corded since battery vacuums just cant match the the power of a corded vacuum. First ever Bissell product i have owned. I used it for the first time and was immediately impressed. I moved to the next room and paused for a minute to move some furniture i wanted to get under. The brush stopped spinning as it was supposed to when i stood the vacuum up. When i went to vacuum again, the brush would not spin. I unplugged it and back in but still nothing. Did everything on the support page, nothing. Checked for obstructions, nothing. Now I have to wait for a new foot to be shipped to me which can take up to 12 days!!! Absolutely unbelievable!

Customer review from BISSELL Homecare

Response from BISSELL Homecare

bissellpwr4 months ago

We're sorry to hear of your experience, Rob - That's definitely not what we want to have happen when using our machines! Please contact us at support.bissell.com and we'd be happy to assist you.