ProHeat 2X Revolution Pet Pro Carpet Cleaner 1986
Product Details
Web ID: 8531463I would recommend for anyone with pets
[This review was collected as part of a promotion.] Works great. Cleans very well. Cleaned floor and furniture looks brand new
Recommends this product
Customer review from BISSELL Homecare
Bissell Supported Me
[This review was collected as part of a promotion.] 6/5. Bissell helped me when my order was stolen while I was moving. That's a class act. I will be doing more business with them.
Recommends this product
Customer review from BISSELL Homecare
Works great!
[This review was collected as part of a promotion.] We love our carpet cleaner. Only wish it was not quite so heavy.
Recommends this product
Customer review from BISSELL Homecare
would not buy again
great for the couple of times I got to use it. now it just burns up belts. had multiple bissel products but this will be my last one
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Sorry to hear of your experience! Please contact us at support.bissell.com so we can help with your Proheat 2X Revolution.
I would definitely recommend and would buy again
[This review was collected as part of a promotion.] We have area Rugs and one is off white and the other one is dark blue. We don't have pets and we don't like shoes inside the house. Our floors tend to stay clean, so we thought. We decided to give it a try. All the dirt and dust that penetrates in the carpet that's is not noticeable to the eye, the vacuum this a wonderful thing. I would definitely recommend this vacuum.
Recommends this product
Customer review from BISSELL Homecare
Worked great initially
I loved this vacuum! I have two rugs in my house that I had used it on about a dozen times and it was so effective in getting up all the crud that I couldn't even see! It was especially helpful after pet accidents but even routine cleaning, I loved it! However after about 6 uses, it stopped working and it won't suction. Tried all the problem solving steps and it still won't work. Not with the money for the minimal uses.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Let us resolve this for you and get you back to cleaning, Lex! Our Consumer Care team is ready to help with your machine at support.bissell.com.
Beware Long Term Reliability of This Product
I owned an earlier version of the Bissel ProHeat carpet cleaner, which performed well for a couple of years, then I had to take it to a dealer for service since it stopped working. After another year it stopped working again. I discovered that the problem was the heat exchanger (heats the water) was clogging up with calcium deposits from 'hard water', similar to a clothes iron. This heat exchanger cannot be cleaned/serviced by the consumer, only the dealer can do this (the unit must be taken apart to do this!). In my opinion this is a poor design. If you used distilled water in the unit this would not happen, but that is impractical. Why not have the heat exchanger easily accessible and serviceable? All other parts of the unit performed well.
Customer review from BISSELL Homecare
Cleans very well, but
It is very difficult to remove the brushes to clean them. You have to unscrew a cover, remove a belt, them remove brushes. It must be short-hair dog proven by people who do not have the worry about long hu.an and dog hair wrapping around the brush rollers.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for sharing your experience, Katie. We're always here to help with any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com anytime.