CrossWave® OmniForce™ Edge All-in-One Multi-Surface Cleaner
$399.99
Product Details
Web ID: 197182262 months ago
from Undisclosed
Not worth it.
[This review was collected as part of a promotion.] Didn't do what I expected. It's on It's way back to you.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr2 months ago
Oh no, Veronica! Sorry to hear this, but don't hesitate to contact us if we can help you find the perfect product for your home.
3 months ago
from Undisclosed
I always by Bissell.
[This review was collected as part of a promotion.] Quick and thorough cleaning. Since we have an open floor plan, this is a daily must. And really great with muddy paw prints..... multiple times a day.
Recommends this product
Customer review from BISSELL Homecare
4 months ago
from IL
Needs a better brush!
I was so excited for this model. My complaints on the old model were the cord and it leaving a 1"gap trying to clean floors. While the gap isn't nearly as big, the brush is so useless. I truly didn't even think about it while looking at all the models. They say it's multi surface, so I assumed the brush would be similar to the other styles. But no, it's just a soft brush, no stiff bristles. I just don't feel like it's doing any cleaning on the rugs with that brush. It also would pick up a dried spot mess (less than 1/4" big) because it had no scrubbing power. I figured I could just order a different style brush on their website, but nope! They don't have one that's compatible. Please come out with a better brush for this machine Bissell!
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr4 months ago
Thanks for the feedback! Please feel free to contact support.bissell.com for any assistance, or have questions you may have.
5 months ago
from Alabama
Leaves floors wet
This is the worst Bissell mop vac I've ever owned. I've only used it 5 times. It's clean and suction is good when tested. I had a cheaper older version that was great but it quit working after a year. I bought this to get water off the floor from my dogs but the Omni force only minimally suctions water going forward and not all going backwards. it automatically dispenses cleaner so my floors are more wet than when I started. Very disappointing. The older crosswave had a trigger and my floors looked polished and felt so clean after. Unable to return it as I discarded the box.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr4 months ago
Hi Colleen. When you want to suction only, just turn the water off on the handle. Hopefully this helps, but please reach out anytime at support.bissell.com.
5 months ago
from Phoenix
Meh
I have used my Crosswave 4 times so far. I feel pretty meh about it. The cordless option is nice. I like that I don't have to vacuum up all the small particles or clusters of pet hair before using it. But overall there isn't anything that I've really found impressive about it. The battery life is just okay. The solution and dirty water tanks are waaay too small and send out notifications multiple times during a cleaning to either empty them or refill making the whole process take longer. Even on the lowest setting. My biggest complaint is that it desperately needs a scrub brush attachment. I have tile floors and if there is anything that has dried on them this soft roller brush isn't coming close to cleaning it off without sitting the machine right on top off it for an extended period of time and even then it is hit or miss. I need a scrub brush option. I'm also having a lot of problems with streaking but I have smooth tile floors and that has been a problem with other machines as well so not solely a Crosswave issue but it hasn't solved the problem either. I also wish there was a way I could control when it dispenses more cleaner because it is automatic (no trigger to squeeze) with this machine and sometimes I just want it to suck up a little extra liquid instead of applying more. Overall it is just okay. I'm not planning on returning it but I wouldn't rave about it to anyone else either. Oh, and if you are wondering it does not clean the grout but I didn't expect it to so no surprise there.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr5 months ago
Thanks for your feedback. Just a tip, turn the spray off when you only need to suction the floor. We're always here to help if you need support. Our Consumer Care team can be reached at support.bissell.com.
6 months ago
from None of your business
It definitely gets the job done!
I mean I'm not complaining It definitely cleans the floors but if you guys could come out with a better brush that would be awsome. Because although the brush is good I feel like you guys need to make one with bristles on it like the soft material combined with hard bristles for people. So that it can help to pick up messes better or get gunk off. But overall this thing works and I really like it!
Customer review from BISSELL Homecare
6 months ago
from Undisclosed
Minimal improvement
[This review was collected as part of a promotion.] The edgeless is one sided, it holds little water/waste, I washed the scrubber in the machine and it came unscrewed and lost the small screw (basically something else to break). Ok product but almost no major improvements over normal crosswise for half the price.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr6 months ago
Oh no! Sorry to hear you're having these issues, Chase. Please reach out to us so we can help under your warranty with support.bissell.com.
7 months ago
from Bucks, Pa.
I would buy this machine again.
[This review was collected as part of a promotion.] I have back injuries and some cleaning is just painful. The cleaning edge is great for walls, counters, and more. My other Bissell steam mop will be used as a steam cleaner for the areas where the Edge won't fit or other chores. With the machine self cleaning formula the unit doesn't have the odor of other vacuum steam cleaners we have owned.
Recommends this product
Customer review from BISSELL Homecare