Leak-Proof All-In-One Salad Container
$24.99$42.00
Color:Lavender
Product Details
Web ID: 121667813 days ago
Disappointed with the sudden lid breakage
I've had my salad container for a couple of months now and absolutely loved it—until today. The lid suddenly popped off and broke while it was closed. I don’t overpack it, so it’s strange how it just broke out of nowhere. It was working perfectly fine before, so I’m really disappointed that it didn’t last longer. I'm hoping there's a way to get a replacement lid or some kind of solution.
Customer review from Bentgo
Response from Bentgo
Customer Service3 days ago
Hi JC, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
24 days ago
Won’t last
I had four of these and am down to one that’s working. All of the little parts of the lids disintegrate after about three months even following hand-wash only directions. I’m not going to waste my time trying to spend more money on replacement parts. Worked great, while it worked. Sadly seems like it’s just one more built to break product. And calling them ‘dishwasher safe’ when 4/6ths of the product is hand-wash only is intentionally misleading. Just a matter of time before I’m down to zero.
Customer review from Bentgo
Response from Bentgo
Customer Service23 days ago
Hi Thomas, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
24 days ago
Buyer Beware
I have only had this bowl for a few months and the lid already broke. The one of the snaps on the side broke off. Can’t buy just a replacement lid so this bowl is essentially useless now. Buyer beware.
Customer review from Bentgo
Response from Bentgo
Customer Service23 days ago
Hi Marcy, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
29 days ago
Design flaw renders it useless quickly
This was great for about a month, until the latch snapped off while closing it. Seems to be a design flaw as I've since found many reviews citing the same issue. At this price point, the quality needs to be better. Very disappointing.
Customer review from Bentgo
Response from Bentgo
Customer Service29 days ago
Hi AbcQ, Thank you for sharing your feedback. We’re truly sorry to hear about the issue you experienced with the Bentgo Glass Salad Container latch. At Bentgo, we stand behind our products and offer a 2-year warranty to ensure our customers are fully supported. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you further and resolve this for you. We appreciate the opportunity to make it right! Thank you, Jessica Bentgo Support
1 month ago
Salads for days
I bought these as gifts for my daughters for part of their Mother’s Day gift basket. I did bring one out the other beautiful so I believe they’re gonna really enjoy them. I’m sure they’ll take them to work.
Customer review from Bentgo
1 month ago
Sorry Lid.
Lid broke. The prongs that snap the lid on are weak. I didn't keep the receipt so bentgo reluctantly replaced as a one time courtesy, but that lid's prongs look weak right out of the box. There is a white little line in the crease that shows it is going to break also. Do Not Buy.
Customer review from Bentgo
Response from Bentgo
Customer Service1 month ago
Hi JR25, Thank you for taking the time to share your feedback about your Bentgo Glass Salad Container. We sincerely apologize that your experience hasn't been what you expected. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
3 months ago
Cheap lids
Great salad prep container however the cheap clips on the lids keep breaking! You need to provide a replacement lid and improve the clips in the meantime. Very disappointing, I have had two lids break now within only a few months use.
Customer review from Bentgo
Response from Bentgo
Customer Service3 months ago
Hi BethC, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Glass Salad Container lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
3 months ago
Almost perfect
Almost perfect! I have used mine 3x and this morning the clasp on the lid snapped off. I went looking online for a replacement lid but cannot find one. I really like mine. It was a Christmas present to myself.
Recommends this product
Customer review from Bentgo