Kids Snack
Product details
Web ID: 13421156Latch are of poor quality!
Both my kindergarten and preK goer had this lunch box and the latch is of poor quality, it didn’t last a full school year. I am now looking to see what I can replace it with but there’s no replacement parts. We love all bentgo products initially and have 2 complete sets from backpacks to lunch bags and multiple lunch and snack boxes. I am so saddened that due to this I will be looking elsewhere to make a set and i definitely don’t recommend this.
Customer review from Bentgo
Response from Bentgo
Hi Becky, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snack Container latch. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Broken latch
I bought this snack box for my kindergartner in July ‘24 and unfortunately, it didn’t even last a full school year. The latch broke rendering the entire box useless. Bentgo doesn’t sell or provide replacement parts for their boxes which is extremely disappointing. I purchased this box to cut down on waste and had expected to last much longer. I wish the the snack boxes were more durable and I would love for Bentgo to offer replacement parts. The box was great while it lasted, but I will not be purchasing again.
Customer review from Bentgo
Response from Bentgo
Hi Sarah, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Snack Container latch breaking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Snack container
Perfect size for kids snacks. Has divider to keep things separated and leak proof!
Customer review from Bentgo
Weak latch
I got three snack boxes and two out of three snack boxes latch broke within 6 month of use. Very flimsy.
Customer review from Bentgo
Response from Bentgo
Hi Sue, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with Bentgo Kids Snack Container latch. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Good product
The lid doesnt fit well to close it, it is hard but i can close it
Recommends this product
Customer review from Bentgo
Response from Bentgo
Hi Melissa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Snack Box not closing properly. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support Customer Service
Beware of Mold!!
After 6m of use, hand cleaning and air drying, blackish spots (assumedly mold) since appeared on the seals of 5:6 of the snack boxes we bought. I've tried soaking in white vinegar solution and laying in the sun with no luck. I would not purchase again knowing they last such a short time for the heavy investment. Mold is not covered under the warranty.
Customer review from Bentgo
Response from Bentgo
Hi Heather, Thank you for purchasing our Bentgo Kids Snack Container and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com
Great for toddler
The is the perfect size for my toddler to take to daycare. She is very happy to be able to open it on her own and be independent at lunch and snack time.
Customer review from Bentgo
Good snack box
Perfect size for snacks. The two compartments keep things separated.
Recommends this product
Customer review from Bentgo