Glass Leak-Proof Salad Container
Product details
Web ID: 12317754Ratings & Reviews
101 customer images
Flimsy Lid
I was so happy using this until the lid broke.. 😞 now I will have to throw the set away. Can’t seem to post a picture.
Customer review from Bentgo
Response from Bentgo
Hi Engsky, Thank you for sharing your experience with the Bentgo Glass Salad Container. We're so sorry to hear that the lid broke, especially after you were enjoying using it! We completely understand your disappointment, and we definitely don't want you to have to throw the set away. The good news is that your Bentgo Glass Salad Container is backed by our industry-leading 2-year warranty. Please contact us at 657-275-3738 or support@bentgo.com so we can work with you on a solution and get you back to using your salad container. We're here to help and look forward to making this right for you! Thank you, Jessica Bentgo Customer Support
Love the concept - lids poorly made.
I bought a 2-pack of the glass salad bowls at a local retailer. Within 3 days one of the lid clasps broke. 3 weeks later the other salad bowls lid broke. While I loved the idea of these, the clasps on the lids are not well made. I spent all that money to have two unusable salad bowls.
Customer review from Bentgo
Response from Bentgo
Hi SaladEater1225, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lids of your Bentgo Glass Salad Containers breaking. These containers are backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lid clips are horrible
The clips on the lids broke soooo fast with normal use. Too bad because this was initially a nice salad container. I highly advise against anyone buying this until the lid is redesigned.
Customer review from Bentgo
Response from Bentgo
Hi Riley14, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lid clips are fragile
I really liked this container and used it to pack my salads for work. Unfortunately, the lid clips are fragile. One broke off while I was closing it.
Customer review from Bentgo
Response from Bentgo
Hi LP222, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Amazing while it’s working!
I love this container. Leak proof, dishwasher safe and so many use options. I was so excited to get it as a gift. However, I can’t give it 5 stars as the one snap on the lid broke. I’ve looked in many places and can’t seem to buy replacement parts. It was a gift and don’t have a receipt of course. I’d buy several more of these if replacement parts were available. Although, I certainly hope I wouldn’t have to buy many. though.
Customer review from Bentgo
Except a Weak Lid
Seems we are forming a critical mass around a poorly designed weak lid. Don't recommend until a new lid design.
Customer review from Bentgo
Response from Bentgo
Hi Joelem55, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. Please note that we value our customers feedback and we appreciate you sharing your experience with us. This container is backed by Bentgo's industry leading 2 year warranty and we’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Don’t buy, waste of money, flimsy lid
I bought this and never got to use it, lid broke, I wrote an email no response. No way to get replacement lids. The snaps on the lid are flimsy
Customer review from Bentgo
Response from Bentgo
Hi Chris3200, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with your Bentgo Glass Salad Container and that you haven’t received a response to your email. We’ll be following up with you directly to make this right and help with a replacement lid. If you’d like, you can also reach out to us directly at support@bentgl.com at 714-668-0300 for prompt assistance. Thank you again for bringing this to our attention. Thank you, Jessica Bentgo Support
Lid broken less than 6 months later
My lid broke too. How do I replacement it? I went on the website 100 times and cant find help to replacement it with buying the whole set again.
Customer review from Bentgo
Response from Bentgo
Hi Zebulon, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. While replacement lids are not available at this time, this container is backed by Bentgo's industry leading 2 year warranty and we will be happy to replace it. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support