Baby City Bistro High Chair
Product Details
Web ID: 13435930Safety concerns
Not safe!!!. Safety issue. My son has only been in this high hair for 8 months and we have had multiple issues with it. My main concern is that The buckle jammed and would not release. This could have lead to delays in life saving intervention in the event of an emergency/ choking etc.
Customer review from babyjogger.com
Response from babyjogger.com
We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Tray breaks- will need to buy replacements
We purchased this initially because we read good reviews and wanted something compact, foldable, but also sturdy and high quality. It certainly is compact and foldable, however our tray has now broke twice on its own and we have had to purchase yet another replacement tray. The part of the tray that locks the tray in just stops working and will not eject outwards to lock in. This is the second time this has happened (once with original tray and now with the second tray we have purchased) so this is definitely a product issue and not an issue with our use. This chair is not inexpensive and we were willing to spend the money since we will use it all the time and for the safety of our children, however we would like to warn future customers it would be worth purchasing another high chair knowing you may have to continue to spend money on replacement products.
Customer review from babyjogger.com
Response from babyjogger.com
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your City Bistro Highchair, and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team. Thanks again! Baby Jogger Team
Easy Clean up
Bought this used! Loved how compact it is! Folds smaller than my evenflo stroller in the trunk. I did notice tray had a smell after using it once and I removed the screws and to my finding there was mold along the inside and rust along the screws that hold it shut. I did disarm the entire tray, scrubbed and cleaned it! Putting back wasn't difficult at all since I used the moldy pics from previous reviewers to guide placement of springs and mechanical devices. All fresh and just like new. I did misplace straps so I will have to buy new ones but other than that I've enjoyed it so far.
Recommends this product
Customer review from babyjogger.com
Tray would not stay in place
I wish i read the reviews about the tray before purchasing this highchair, the tray wouldn't stay in place and my toddler keeps knocking off his food. I am so disappointed as i had planned to use this chair till my soon is 3 years and he is not even 2 yet and everything is falling apart.. I feel worse that i have recommended this product to my family and friends too because it folds away... My advise just keep searching for a better a highchair for durability sake.. I wish i saw this reviews before buying this.
Customer review from babyjogger.com
Response from babyjogger.com
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again!
Best high chair
I would highly recommend this high chair for both parents and grandparents. Very convenient to set up, comfortable for the baby, and easy to fold up and store.
Recommends this product
Customer review from babyjogger.com
Defective tray
Like so many others here the tray is defective. We have a small home and for a little over a year this high chair has served us well. This morning one side stopped clicking into the chair. Apparently this is a design flaw, which is unfortunate as this is an expensive high chair! We never placed it in a dishwasher and always wash and dry it entirely by hand after each meal. Very disappointing
Customer review from babyjogger.com
Infamous tray strike again
Much like all the other review, we loved this high chair due to the ability to fold, but as everyone else has stated, our tray no longer clips in on one side. For the price of this high chair and the clear safety issue of it not properly securing your child in the chair, I can’t believe it’s not an automatic free replacement.
Customer review from babyjogger.com
Response from babyjogger.com
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! We offer replacement parts for the City Bistro Highchair. If you need a new tray, please contact our Consumer Care Team at 1-800-241-1848 Monday-Friday 9AM to 5PM EST.
The tray is a real issue!
I absolutely love this high chair for the folding capabilities! It is so easy to store in tight places. However, after using this for about 11 months, the tray will no longer connect to the chair, and therefore we cannot use it. My husband opened the tray to see if he could fix it only to find the inside springs had completely rusted. I had no idea water got inside so easily and the tray was only ever hand washed. Really disappointing because this chair was perfect for our small house that doesn’t have a ton of room. I truly think the tray is a design flaw that should be corrected. The tray is literally the only issue with the chair. I would expect a better quality for the price. There are plenty of high chairs out there that last multiple years and multiple kids. This is not a cheap product and should last more than 11 months.
Customer review from babyjogger.com
Response from babyjogger.com
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your City Bistro High Chair and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.