Tribute Encore 32.5" Check-in Hardside Spinner, Created for Macy's
Product details
Web ID: 15676487108 reviews
This review is from American Tourister Tribute Encore 32.5 Check-in Hardside Spinner Created for MacysAmerican Tourister Bag
Great bag.
Luggage bag cracked
I purchased an American Tourister hard-shell luggage bag hoping for a durable, reliable suitcase for my travels. Unfortunately, after just a few trips, I noticed visible cracks appearing on the shell of the bag, some right on the corners.For a suitcase designed to protect belongings, these cracks are very disappointing and make me question the overall build quality.
Response from AmericanTourister
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This review is from American Tourister Tribute Encore 32.5 Check-in Hardside Spinner Created for MacysWrong Size I returned
Response from AmericanTourister
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
did not last
I barely used this suitcase, I traveled with it only a couple times and recently picked it up after a trip it was cracked all the way down the side :( I wanted to love this suitcase and it should have lasted for years! it did not last, very upset about this. I can add pics later.
Response from AmericanTourister
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This review is from American Tourister Tribute Encore 28 Check-in Hardside Spinner Created for MacysI received the wrong size 24”
Response from AmericanTourister
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.
This review is from American Tourister Tribute Encore 32.5 Check-in Hardside Spinner Created for MacysNot happy with this purchase
American Tourister sent me a busted up suitcase. Returned.
Response from AmericanTourister
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This review is from American Tourister Tribute Encore 22 Carry-on Hardside Spinner Created for MacysSkip this suitcase purchase!
The suitcase is made with very cheap material and the wheels barely roll. I would love to return it, but its out of the return window.
Response from AmericanTourister
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This review is from American Tourister Tribute Encore 28 Check-in Hardside Spinner Created for MacysBeautiful color
Great suitcase, not too big or too small! Has nice pockets in both sides of suitcase, sturdy and great 360° turn of wheels!
Recommends this product