Winged Dragon Kite
Product Details
Web ID: 9975794FIXED! this kite now works perfectly!
For anyone having trouble flying this kite READ THIS: I was dealing with constant nose diving from this kite until I realized I had the spine facing the wrong direction. I detached the 4 wing struts and faced the spine plugs upward (they had been facing downward) - Reattached the struts and what happened is the wings pushed back more and boom! He took off in a shot and we flew until sundown! Love this kite.
Opened before deivered
The dragon package was opened when o received it. I think one of the rods is missing. Hope I won’t be embarrassed when the child I gifted it to tries to fry it.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello! Thank you for taking the time to contact us. We are so sorry to hear about your experience with the Winged Dragon Shaped Kite . Please feel free to give us a call at 800 718 5365. Anyone on our friendly consumer care team will be happy to speak with you. Your Friends at Melissa & Doug
Doesn't work
Wish I read the reviews first. This kite doesn't fly due to design flaws and should have never been sold
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Eli, Thank you for taking the time to comment on the Winged Dragon Kite. Please give us a call at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you. Best, Your Friends at Melissa & Doug
Beautiful Colors and soars very high, fun for everyone
This kite is awesome but you have to actually flip the center piece upside down. So the center piece should look like a V if you are looking at it flipped over. Design flaw but once its fixed the kite looks amazing in the sky. If you pull the string while it's in the air, the wings flap.
Recommends this product
Customer review from Melissa and Doug
Missing Pieces
My son received this as a gift but its missing the strut bars in the middle. I see where it connects but there is nothing in the packaging.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi, Thank you for taking the time to leave a review. Please give us a call at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you. Best, Your Friends at Melissa & Doug
Missing a strut
I can't use it because it's missing a part. It looks well made and would be great to fly with my nephew, I'm glad I opened it before giving it for a Christmas present.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Jason! Thanks so much for taking the time to email us. We are so sorry to hear about the issue you're having with your Melissa & Doug toy. We take the quality of our toys very seriously and would love to help you out with this right away! To provide you with the quickest service, please call us during our business hours Mon - Fri 9AM-5PM EST. We will need to get some important information from the product label on your toy. Please have the toy or a photo of the label with you when you call. Anyone on our friendly customer care team will be happy to help you. Again, we appreciate you contacting us, and we look forward to speaking with you soon! Best regards, Your Friends at Melissa & Doug
It was missing a piece
My som got it as a gift, but was missing one if the wing support struts. Complete disappointment!
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Matt, Thank you for your post and for bringing this to our attention. Providing our consumers with quality products is very important to us and I am sorry your kite was missing a piece. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Annie
Dont buy!
Dragon does not fly at all. U think they would check these before they mass produce them. Never buying your products again. For $20 u think it would at least fly a little bit. No such luck . So far I have wasted 4 hours on my precious Saturday trying to get this thing to fly. It's completely worthless.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Chip, Thank you for taking the time to comment on the Winged Dragon Kite. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Carrie