Melissa & Doug Around the House Sound Puzzle - Wooden Peg Puzzle (8 pcs)
Product Details
Web ID: 6826412Great puzzle
I love all your puzzles. This was popular with my PreK students, so I got it for my grandson. He loves it, too!
Customer review from Melissa and Doug
Already damaged
Cute but one of the pieces already doesn't work after a few weeks.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Pam, Thank you for taking the time to contact us. We are so sorry to hear about your experience with the Around the House Sound Puzzle. Please feel free to give us a call at 800 718 5365. Anyone on our friendly consumer care team will be happy to speak with you. Your Friends at Melissa & Doug
Fun & smart puzzle
Such a fun puzzle. Different from the typical ones out there. My grandson was instantly engaged.
Customer review from Melissa and Doug
Can't wait to try more puzzles like this onec
I bought a few of the sound puzzles for my young toddler. This was a huge hit! Very creative and cool concept.
Customer review from Melissa and Doug
Beautiful, non working.
This item does not work! We are on our second one, thank you Melissa and Doug for quick replacement, unfortunately it only works for minutes before nothing working
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Regina, We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They're light-activated, and once new batteries have been installed, it's best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you'll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you'll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece "sound off" consistently, please give us a call at 800 718 5365 and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Best regards, Your Friends at Melissa & Doug
Very amusing for my 2.5 yr old son
Good quality and color. I think we were lucky that all the pieces work well and sound correctly!
No
The prices make no sense but I put in brand new batteries abs the sounds were good and my 2-1/2 year old grandson liked it. However the sounds wouldn't work the next time I turned on, very disappointed. Obviously cheap wuality
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Pamela! We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They're light-activated, and once new batteries have been installed, it's best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you'll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you'll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece "sound off" consistently, please give us a call and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Best regards, Your Friends at Melissa & Doug
I would like a refund or a new one.
Only worked for about 30 minutes. Please refund or send a new one.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Laura, Thank you for your post and for bringing this to our attention. Providing our customers with quality products is very important to us and I am sorry to hear about your experience with the Around the House Sound Puzzle. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Annie