Melissa & Doug The Wheels On The Bus Puzzle
Product Details
Web ID: 5075011The Wheels on the Bus
My granddaughter loved it! She is learning so much at such a young age
Customer review from Melissa and Doug
Stopped working first few minutes of use.
My grandaughter loved this for about 4 minutes until it stopped working. Just opened, installed brand new batteries. Worked once or twice and then stopped working.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi! Thank you so much for taking the time to comment. We take the quality of our toys very seriously, and are sorry to hear you are having trouble with your sound puzzle. Here are a few important details to know about our sound puzzles: They’re light-activated, and once new batteries have been installed, it’s best to use the puzzle in a brightly lit room. When you remove a puzzle piece from the board, you’ll see a little circle, which is the light sensor. Depending on the style, once the sensor has been exposed to light, you’ll hear the sound OR when you place the puzzle piece back on the board. If playing with your puzzle in a well-lit room does not make each piece “sound off” consistently, please give us a call and we'll be more than happy to help you. Please have the puzzle nearby when you call so that we can get some information from the puzzle itself. Thanks so much for supporting our company. We look forward to speaking with you soon! Your Friends at Melissa & Doug
Another sound puzzle that is loved
My 2 year old granddaughter loves this puzzle. She takes out the pieces and imitates the movements in the song. It’s one of the things that she plays with every time she visits.
Customer review from Melissa and Doug
Great song!
Our two-year-old grandson loves this puzzle. He can do the puzzle part, but his preschool sings this song, so he thinks it’s great! He likes to make the music stop and start.
Customer review from Melissa and Doug
Sound puzzle
Not happy with the product does not do what it says it does
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Renee, Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about the issue you are having with your Wheels on the Bus Sound Puzzle. Please call us at 800-284-3948 and anyone on our friendly consumer care team will be happy to assist you. Your friends at Melissa and Doug
Don't order this puzzle!
It doesn't work properly...can hardly hear the music....very disappointed!
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Susan, Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about the issue you are having with your The Wheels on the Bus Sound Puzzle. Please call us at 800-284-3948 and anyone on our friendly consumer care team will be happy to assist you. Your friends at Melissa and Doug
The Wheels on the Bus puzzle
Loved the quality and very excited to give to my grandson
Customer review from Melissa and Doug
Defective
The sounds stopped working after literally 24 hours after opening it...batteries replaced and all.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello! Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about the issue you are having with your Wheels on the Bus Sound Puzzle. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to assist you. Your friends at Melissa and Doug