Grapefruit Bath & Shower Liquid Body Cleanser, 33.8 fl. oz.
Product Details
Web ID: 2768028Nice all around clean
Gentle, body cleanser with a pleasant light scent. Does not dry out skin as so many other brands do.
Recommends this product
Customer review from kiehls.com
Change in formula
I love grapefruit body wash and have been a fan for 10+ years. It revitalizes your senses with the crisp smell of summer all year round. I recently ordered the refillable bags. There is hardly that gorgeous smell of citrus and it does not lather like it use to. Did you change the formula?
Customer review from kiehls.com
Response from kiehls.com
Hi there! It is possible minor changes were made to the Bath and Shower Refillable Liquid Body Cleanser formula; however, the performance should meet or exceed previous results and may not be noticeable. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. We are sorry to hear this product did not meet your expectations. We appreciate your comments and concerns and want to assure you that you are being heard. Consumer feedback is so important to us as it helps us when making decisions about our products, such as this. We will be forwarding this along to the appropriate department. Thank you for taking the time to share your concerns.
Don’t like the grapefruit scent.
I really like this product - except for the scent of grapefruit. Would love an unscented version.
Recommends this product
Customer review from kiehls.com
Too good
Absolute favorite body wash. The scent is just so clean and fresh can’t get enough of it
Recommends this product
Customer review from kiehls.com
Grapefruit liquid soap
Smells so clean. I’ve used the same for over 30 years.
Recommends this product
Customer review from kiehls.com
Always a favorite
I’ve always loved this body wash and the fact that it thoroughly cleans without drying out my skin. I’ve also loved the variety of scents Kiehl’s has previously offered and would enjoy seeing them return. The grapefruit scent is ok but would prefer to have other choices.
Recommends this product
Customer review from kiehls.com
Product line degradation
I have been using Kiehl’s products for over 20 years and have been a devoted fan. However, I am looking at alternatives since their product selection has been decreasing aggressively. There used to be numerous options of fragrances for the body wash, of which I used all and preferred Coriander and others. They only have this one grapefruit left and have been out of stock on everything but the refill for over 6 months. It looks like they are discontinuing this line of body care. It is sad as I have been loyal and loved their products, but the selection is significantly being eliminated and now I am determining which product line to switch to for all my hair, face, hand wash and body products. I like to have all my products from the same brand for consistency in fragrance, quality and aesthetics in my home.
Customer review from kiehls.com
Response from kiehls.com
Hello! Thank you for your feedback on our Bath and Shower Refillable Liquid Body Cleanser. We understand how disappointing it is when a favorite product is discontinued. We're constantly working to develop new and improved formulas that surpass our previous offerings. Your input is valuable in this process. We've shared your comments with the appropriate team and hope you'll continue to explore Kiehl's to discover our latest innovations!
Clears the mind
The aroma is unique and wonderful and I love how it lingers in the bathroom.
Recommends this product
Customer review from kiehls.com